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ace11
07-13-2011, 08:50 PM
Hi windows 7 updated the next time i tried to load HM i got this error message it has always worked for about 100000 hands the update the only thing i can think of thats changed i have enclosed an attachment as there is a strange graphic in the top middle of HM which looks like sit and go wizard which i dont use or own

unhandled exception has occured in your application. if you click continue the application will ignore and attempt to continue if you click Quit the application will close immediatley
Invalid access to memory location (exception from HRESULT 0x800703E6)

if you click quit it just pops again when you click reports etc

these are the details

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.BadImageFormatException: Invalid access to memory location. (Exception from HRESULT: 0x800703E6)
at i.b8(Object A_0, EventArgs A_1)
at cm.b(Object A_0, EventArgs A_1)
at DevComponents.AdvTree.AdvTree.OnSelectionChanged(E ventArgs e)
at DevComponents.AdvTree.AdvTree.SelectNode(Node node, eTreeAction action)
at DevComponents.AdvTree.AdvTree.ر(Node ؋, MouseEventArgs ؗ, Point ء)
at DevComponents.AdvTree.AdvTree.OnMouseDown(MouseEve ntArgs e)
at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 1.11.5.4360
Win32 Version: 1.11.05.4360

brainerpower
07-13-2011, 09:23 PM
just updated and restarted and i have the exact same problem as stated above.

Any help would be appreciated

Looking through the updates from today and there are a ton of update for win 7 x64 based systems that installed my guess is that its one of those, but there are about 6 and i'm not sure what uninstalling them would do to my system.

thanks in advance

Patvs
07-13-2011, 10:56 PM
Windows released a security update a couple of hours ago which caused Holdem Manager to stop working and were already looking into the issue and we will release an update as soon as possible to fix the issue.

In the meantime if you follow the instructions on this thread from this thread it should solve the problem temporarily: http://forums.holdemmanager.com/manager-general/96111-windows-7-holdemmanager-stopped-working.html

Once we release 1.11.07 on the forums and website with the fix you will be able to reinstall the security updates again

Patvs
07-14-2011, 12:20 PM
Permanent fix: http://www.holdemmanager.com/Downloads/1.11.07_Windows7.exe

ace11
07-14-2011, 09:00 PM
both have worked great thanks incredibly efficient customer service thxs :):):):)