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View Full Version : Serial Number Does not work With update version 28



StrikingEagle
04-18-2009, 02:49 PM
Hello,

I just downloaded the latest update of Holdem manager beta version 28with Omaha and now my serial number I purchased does not work.

will you please provide me with an accurate serial number for 2 computers.

thanks, Lyn

morny
04-18-2009, 03:40 PM
Please see this FAQ http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=159 and if your still having problems email Roy to check the code at support@holdemmanager.net

StrikingEagle
04-18-2009, 04:56 PM
Morny, thanks for your reply.

Here are your answers:

I have a problem activating/registering Holdem manager?
1) date and time are accurate
2) I am set to run as administrator; "run this program in compatibility
mode for" is unticked.
3) anti-virus disabled. I have no firewall.
4) HEM has clear shot to internet, no interference
5) no proxy server
6) holdemmanager.exe.ldat file deleted
7) registered log file is attached (I think this is what you need)
see below, there is lots of info:

A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.

DETAILS

No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
License was used to unlock another license or was modified by the server.

Could not validate license "Small Stakes Edition (SMS-9JA77-QRM12-QGKL-23TJ)" in HoldemManager.
Could not activate license at server.
No more activations allowed. You must first deactivate the software from the original machine before attempting to activate again.
This machine has not been activated.

Stopped looking for additional licenses.

System Info
--------------------------------------------------

Timestamp: 2009-04-18T20:37:59 / 2009-04-18T15:37:59Entry Assembly: HoldemManager, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows XP Home 32-bit Service Pack 2 [5.1 Build 2600]
OS Version: 5.1.2600.131072
CLR Version: 2.0.50727.3053
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: 3A15U-5K5NN-HDDDQ-N3TVD-U3FW8

Assemblies
--------------------------------------------------

21hesxtu *
3.1.2000.0 / 2.0 R 3053 (netfxsp 050727-3000) for .NET 2.0 (netfxsp 050727-3000)


Accessibility *
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.1.2000.0 / 3.1 R 19262 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
7.8.0.4 / 7.8.0.4 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HMClass *
1.0.0.0 / 1.0.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\HMClass.dll

HoldemManager *
1.6.0.0 / 1.6.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll


so , how long will it take before I can use Holdem Manager Again?
Hasn't been working since Wednesday or Thursday April 15 and on.

thanks again for your help...Lyn

morny
04-18-2009, 07:12 PM
Just updating, this issue is solved