View Full Version : My HM is not working finde...
Buuufank
07-13-2011, 03:15 PM
15451
hi! i don't undestand what is happening to my HM, today I won 150$ in my session and that's what apperar in my HM...what i should do? to fix my HM??
Thanks!
Patvs
07-13-2011, 10:57 PM
Played on PokerStars??
Read the tournament summary section @ http://faq.holdemmanager.com/questions/6/PokerStarsSetup
and make sure the summaries are also imported.
Buuufank
07-13-2011, 11:00 PM
Played on PokerStars??
Read the tournament summary section @ http://faq.holdemmanager.com/questions/6/PokerStarsSetup
and make sure the summaries are also imported.
yes! i use to play fifty50 of 15$,
one quuestion ,with the tournament over 1000 players is usual that if I do ITM that doesn't appear??
thanks
Patvs
07-13-2011, 11:16 PM
Try reimporting the handhistories and summaries into a new database, after you've updated to: http://forums.holdemmanager.com/releases/95611-1-12-internal-version.html
PokerStars will write how much you won to the handhistory file if you make the final table.
If you make it into the money... but don't make it to the final table, HoldemManager needs the summary file to detect how much you won.
Buuufank
07-14-2011, 10:48 AM
Try reimporting the handhistories and summaries into a new database, after you've updated to: http://forums.holdemmanager.com/releases/95611-1-12-internal-version.html
PokerStars will write how much you won to the handhistory file if you make the final table.
If you make it into the money... but don't make it to the final table, HoldemManager needs the summary file to detect how much you won.
I intalled the internal version and my HM is not working... i can't enter to the program , the program doesn't work... pffff
Patvs
07-14-2011, 11:12 AM
Windows released a security update a couple of hours ago which caused Holdem Manager to stop working and were already looking into the issue and we will release an update as soon as possible to fix the issue.
In the meantime if you follow the instructions on this thread from this thread it should solve the problem temporarily: http://forums.holdemmanager.com/manager-general/96111-windows-7-holdemmanager-stopped-working.html
Once we release 1.11.07 on the forums and website with the fix you will be able to reinstall the security updates again
Patvs
07-14-2011, 12:32 PM
Permanent fix: http://www.holdemmanager.com/Downloads/1.11.07_Windows7.exe
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