View Full Version : HUD stops while Pokerstars Turbo HU-Sngs

07-13-2011, 01:04 PM
Hey guys!

I played some of the $30 Turbo HU - Sngs on Pokerstars with Holdem Manager Professional 1.11.06g.
After a variable amout of hands, the HUD stops getting updated.
I stop the import, restart HEM and start auto import again to get the actual numbers!

I am in hand 10 in HU number 3 of my session, when i realize, that the number of hands doesn't increase. It stopped at hand 5.
I restart HEM and suddenly my HUD stats are back at my actual number of hands!

Do you know how to fix this?

07-13-2011, 10:47 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://forums.holdemmanager.com/releases/95611-1-12-internal-version.html

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for those files, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily