oscarmc
08-07-2008, 04:17 PM
I am very frustrated with HEM and Stars, I cannot rely on the import to catch all the hands for some reason and my stats are therfore not reliable. I am using Pokertracker and a spreadsheet to double check HEM and its getting quite annoying.
I even asked Stars for all my hand histories from the last month, HEM still missed out on importing some.
Is there anything you can do to make your software reliable with Stars. I am running Vista home edition, i do have the HEM data set as an import.
One of the big problems is that when I have hands on laptop which i have a HEM copy I use for HUD, I try to import the hands from the Stars folder to my main desktop which I use for record keeping and I often only get a small percentage of hands with import errors.
Its a shame that I have to do double work with PT2 and an excel spreadsheet to try to figure out my wins and losses.
I dont care as much about all the special features if we cant get the simple tracking of hands to be trustworthy.
I keep downloading updates hoping it will work, and it does not.
Then I sent this as an email and it bounced. bah
This Message was undeliverable due to the following reason:
Each of the following recipients was rejected by a remote mail server.
The reasons given by the server are included to help you determine why
each recipient was rejected.
Recipient: <support@holdemmanager.com>
Reason: SMTP authentication is required.
I even asked Stars for all my hand histories from the last month, HEM still missed out on importing some.
Is there anything you can do to make your software reliable with Stars. I am running Vista home edition, i do have the HEM data set as an import.
One of the big problems is that when I have hands on laptop which i have a HEM copy I use for HUD, I try to import the hands from the Stars folder to my main desktop which I use for record keeping and I often only get a small percentage of hands with import errors.
Its a shame that I have to do double work with PT2 and an excel spreadsheet to try to figure out my wins and losses.
I dont care as much about all the special features if we cant get the simple tracking of hands to be trustworthy.
I keep downloading updates hoping it will work, and it does not.
Then I sent this as an email and it bounced. bah
This Message was undeliverable due to the following reason:
Each of the following recipients was rejected by a remote mail server.
The reasons given by the server are included to help you determine why
each recipient was rejected.
Recipient: <support@holdemmanager.com>
Reason: SMTP authentication is required.