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grebgokz
04-16-2009, 02:23 PM
But I dont seem to be able to find any email or form to submit support questions to.

So I just post it here.

I have today uppgraded to beta 28 and getting trouble activating my pc #1.

I use two compouters my workstation PC #1 and my Laptop PC #2.
The pc #2 works fine.
The problem is that I for a couple of months ago bought a new computer (a new PC #1) and installed HEM on the new computer and registered and activated fine and have been using it scince. Now when I installed beta 28 i cant reactivate because "No more activations allowed. You must first deactivate the software from the original machine before attempting to activate again.", So I fired up my old computer thinking of using the new help menu option to reset my serial, but in v 1.07x the option doesnt excists. So I figure I upgrade my old computer and then reset the code. But then I can ofcourse not activate the old computer either so its some kind of circular error wich I cant get out of.

License Failure Details
--------------------------------------------------
4/16/2009 5:59:04 PM
HoldemManager.Ӥ
--------------------------------------------------

Errors connecting to the server.

DETAILS

Could not activate license at server.
No more activations allowed. You must first deactivate the software from the original machine before attempting to activate again.

System Info
--------------------------------------------------

Timestamp: 2009-04-16T17:59:04 / 2009-04-16T19:59:04Entry Assembly: HoldemManager, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null
Base Directory: D:\Program\Poker\Holdem Manager\
Platform: Windows XP Professional 32-bit Service Pack 3 [5.1 Build 2600]
OS Version: 5.1.2600.196608
CLR Version: 2.0.50727.1433
Process Bitness: 32-bit
Culture: en-US / sv-SE
Encoding: Västeuropeisk (Windows)
IIS Available: True
Machine Code: 9WTL3-U2LKC-AYRDW-2MS4P-R2SSV-D3UTG

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.1.2000.0 / 3.1 R 19262 for .NET 2.0
D:\Program\Poker\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
7.8.0.4 / 7.8.0.4 for .NET
D:\Program\Poker\Holdem Manager\DevComponents.DotNetBar2.dll

HMClass *
1.0.0.0 / 1.0.0.0 for .NET
D:\Program\Poker\Holdem Manager\HMClass.dll

HoldemManager *
1.6.0.0 / 1.6.0.0 for .NET
D:\Program\Poker\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

mscorlib.resources
2.0.0.0 / 2.0 R 1433 (REDBITS 050727-1400) for .NET 2.0 (REDBITS 050727-1400)
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

nz7nswri *
3.1.2000.0 / 2.0 R 1433 (REDBITS 050727-1400) for .NET 2.0 (REDBITS 050727-1400)


System
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.resources
2.0.0.0 / 2.0 R 1433 (REDBITS 050727-1400) for .NET 2.0 (REDBITS 050727-1400)
C:\WINDOWS\assembly\GAC_MSIL\System.resources\2.0. 0.0_sv_b77a5c561934e089\System.resources.dll

System.Web
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Windows.Forms.resources
2.0.0.0 / 2.0 R 1433 (REDBITS 050727-1400) for .NET 2.0 (REDBITS 050727-1400)
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms. resources\2.0.0.0_sv_b77a5c561934e089\System.Windo ws.Forms.resources.dll

System.Xml
2.0.0.0 / 2.0 R 1433 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

morny
04-16-2009, 07:20 PM
Please email me the key to morny@holdemmanager.net and ill reset the PC1 profile so you can reuse it

grebgokz
04-17-2009, 01:00 PM
Thanks Morny.

I got away a email to sales@holdemmanager.net and they helped me to reset it works now.

Thanks for the reply tough was a bit desperate yesterday :D