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View Full Version : Try button greyed out



Unkas78
04-13-2009, 10:49 AM
Hello, I installed Holdem Manager the first time on Vista, and the "Try" button is greyed out. I can't find any help in the FAQ. What can I do now?

morny
04-13-2009, 05:32 PM
Either someone else on that PC used it or the date might have been changed, this would cause the trial to expire, either way the software we use dosent allow us to extend the trial but under the circumstances we can offer a 7 day money back offer from the date of purchase if you buy the software and arent satisfied.

Unkas78
05-02-2009, 05:41 AM
Ok thx, as the programm does not run properly (it does not import files although I configured everything correctly), I'd like my money back. I simply sent the reg. code back to sales with the remark, that I want my money back. Is that sufficient?

morny
05-02-2009, 06:10 PM
If you want to email me im pretty certain i can get this running via a teamviewer session morny@holdemmanager.net

If you want a refun please contact support@holdemmanager.net