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View Full Version : New user / HUD config wasn't saved



bfc
04-12-2009, 10:52 AM
I just bought, installed, and registered HEM today. I spend over an hour on configuration (mainly configuring the HUD). Registration and activation both succeeded (as far as I could tell).

I played a couple of tables and the HUD worked (and used my new config).

When I ran HEM for the second time I get the 'trial window', that is, the window saying I have 15 days left on my trial and with options to "Try" or "Register". I entered my registration details again, then the db details again. It appears all of the configurationa are back to the default settings. For example, the HUD "table prefs" and "table prefs" are back at the default.

What's going on? How do I restore my config?

I'm running Vista. I didn't do anything boneheaded like rerun the installer.

morny
04-12-2009, 04:19 PM
Have you UAC disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73, ive no idea why it overwrite your hud, are you sure you didnt install it in 2 different locations, try searching for the folder RVGsoftware and see does it only come up once.

First you should try and sort the registration problem, see this FAQ http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=159