hemnewb
06-27-2011, 10:05 AM
Hi,
HEM has stopped auto-importing and has stopped importing selected files. The progress bar doesn't show any sign of movement and the feedback window shows "Auto-importing..." or "Importing..." respectively but nothing happens.
When auto importing, the Table Manager appears, and contains the name of the table I'm playing at, but it doesn't register the number of players or any hands.
Hand histories are being saved, and the file path is correct in HEM.
Trying to import the same hand histories by hand using Import File(s) doesn't do anything either.
Note: I'm using Pokerstars, everything was working fine yesterday and not today. I don't think the Pokerstars client updated in the meantime.
(Incidentally Poker Spy now crashes on putting it's windows up after the first hand - symptom started at exactly the same time as HEM's - I know that's different s/w, and have reported this separately to them, but I guess it's relevant?)
Note: While it is "Auto importing..." and the Table Manager is showing, when I quit HEM it doesn't ask me if I want to stop auto importing, which it used to do. Might be another clue?
Please help!
HEM has stopped auto-importing and has stopped importing selected files. The progress bar doesn't show any sign of movement and the feedback window shows "Auto-importing..." or "Importing..." respectively but nothing happens.
When auto importing, the Table Manager appears, and contains the name of the table I'm playing at, but it doesn't register the number of players or any hands.
Hand histories are being saved, and the file path is correct in HEM.
Trying to import the same hand histories by hand using Import File(s) doesn't do anything either.
Note: I'm using Pokerstars, everything was working fine yesterday and not today. I don't think the Pokerstars client updated in the meantime.
(Incidentally Poker Spy now crashes on putting it's windows up after the first hand - symptom started at exactly the same time as HEM's - I know that's different s/w, and have reported this separately to them, but I guess it's relevant?)
Note: While it is "Auto importing..." and the Table Manager is showing, when I quit HEM it doesn't ask me if I want to stop auto importing, which it used to do. Might be another clue?
Please help!