PDA

View Full Version : Tourney stats missing



jonibulda
06-25-2011, 02:05 PM
I played a number of tourneys yesterday which does not show in HEM when I i filter for the correct time, buy-in, and entrants.

I import both HHs and summaries.

Usually HEM has all my stats, just not now.

Patvs
06-25-2011, 02:20 PM
Tournaments played on which site??

set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy)

clear filters (even though it appears no filters are selected!)


---


Do they show up:
-tourney--> results--> dataview--> if you look at the incomplete results
-if you set the date filter to ALL HANDS

jonibulda
06-25-2011, 08:05 PM
Tournaments played on which site??

Pokerstars!!



set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy)

Not possible



clear filters (even though it appears no filters are selected!)

Still donít appear


Do they show up:
-tourney--> results--> dataview--> if you look at the incomplete results
-if you set the date filter to ALL HANDS
No
Filter cleared, set to all hands, checked incomplete results

Patvs
06-25-2011, 09:43 PM
Read the tournament summary section @ http://faq.holdemmanager.com/questions/6/PokerStarsSetup


For PokerStars you also have to import the summaries separately.

jonibulda
06-25-2011, 10:29 PM
Read the tournament summary section @ http://faq.holdemmanager.com/questions/6/PokerStarsSetup


For PokerStars you also have to import the summaries separately.

really?



I import both HHs and summaries.

fozzy71
06-26-2011, 12:32 PM
...
Not possible

....

:confused:

Make sure the poker client and hands/summaries are in English. Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts), including Internet Explorer 9 (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).



really?

Please install the latest version: http://www.holdemmanager.com/Downloads/HmUpdate.exe and go to Filter > Clear and then Filter > Use for all. Also try enabling the Options > Settings... > Miscellaneous > [x] Auto apply filter changes to all tabs

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips


If the problem persists in the new DB please send us a sample of the problem hands from your archive. Please zip and email the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere.

To verify the location: Options > Configure Auto Import Folders > Edit > Archive Folder: ___________________

http://faq.holdemmanager.com/questions/119/Warning:+You+have+XXX+Hand+History+Files+in+your+A uto+Import+Folders

The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).