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shrapnel
08-06-2008, 02:53 AM
hi there,

i'm getting this error message: "couldn't find cards0.png. You need to place a cards0.png in holdem manager folder" when trying to auto import.

i'm also getting all hands whether tourney or cash importing into cash, and it seems loads of cash hands have not saved.

any help would be greatly appreciated

morny
08-06-2008, 10:37 AM
Ive attached cards0.png, put it in your Holdem manager folder WHEN HM IS CLOSED DOWN and restart again. If it does ask to replace select Yes as it might possibly be corrupt.

Can you let me know which site is mixing cash and tourneys? Also can you send me some HH which are been mistaken. morny@holdemmanager.net and also include a link to this thread.

shrapnel
08-07-2008, 03:16 AM
hi there, thanks for that. the cards0.png sorted out the auto import problem, but for my other problem, i am playing on pacific so importing via handgrabber. OS is XP. Both my cash hands and my tourney hands are showing up in my cash games, so it looks like i've played as high as 500/1000, and as you can imagine, my winnings are slightly skewed. i've read the FAQs and can't find anything about this issue. it's actually mixing the tourney and the cash hands. here's a tourney hand:
***** Hand History for Game 13319259 *****
$15000.00 USD NL Texas Hold'em - Tuesday, August 05, 09:40:10 ET 2008
Table 20000 Guaranteed (Real Money)
Seat 9 is the button
Seat 1: JaHatten ( $2923.00 USD )
Seat 2: wiggy ( $7663.00 USD )
Seat 3: katamax ( $3506.00 USD )
Seat 4: REBEKKA21 ( $4822.00 USD )
Seat 6: lio26400 ( $6985.00 USD )
Seat 7: shrapne2 ( $4196.00 USD )
Seat 8: gosterwood ( $2134.00 USD )
Seat 9: Casaram3 ( $1380.00 USD )
Seat 10: iuzi ( $2526.00 USD )
iuzi posts small blind [$75.00 USD].
JaHatten posts big blind [$150.00 USD].
** Dealing down cards **
Dealt to shrapne2 [ Qs As ]
wiggy folds
katamax folds
REBEKKA21 calls [$150.00 USD]
lio26400 folds
shrapne2 raises [$600.00 USD]
gosterwood folds
Casaram3 raises [$1380.00 USD]
iuzi folds
JaHatten folds
REBEKKA21 folds
shrapne2 calls [$780.00 USD]
** Dealing Flop ** [ 3s, 5d, 9h ]
** Dealing Turn ** [ 3h ]
** Dealing River ** [ Jd ]
shrapne2 shows [Qs, As ]
Casaram3 shows [Kd, Kc ]
Casaram3 wins $3135.00 USD from main pot

and here's a cash hand, which is a 2/4 cash hand but is pretty messed up and appears as a 75/150 hand

***** Hand History for Game 2114601917 *****
$15000.00 USD NL Texas Hold'em - Tuesday, August 05, 09:43:01 ET 2008
Table Fosters (Real Money)
Seat 1 is the button
Seat 1: RiQ112 ( $416.40 USD )
Seat 2: acbah ( $153.48 USD )
Seat 5: shrapne2 ( $402.00 USD )
Seat 6: Hemanni1 ( $613.40 USD )
Seat 7: rilatan ( $394.00 USD )
acbah posts small blind [$2.00 USD].
shrapne2 posts big blind [$4.00 USD].
** Dealing down cards **
Dealt to shrapne2 [ 3d Jd ]
Hemanni1 folds
rilatan folds
RiQ112 raises [$12.00 USD]
acbah folds
shrapne2 folds
RiQ112 wins $18.00 USD from main pot

i was playing both cash and tourneys at the same time and it seems to have fused them together in a weird way.

morny
08-07-2008, 11:09 AM
What version were you using, can you download this version and confirm if hands are still been confused.

http://www.rvgsoftware.com/hm/hmupdate1.06.01p.exe

shrapnel
08-07-2008, 12:47 PM
yes they are still confused unfortunately

Rvg72
08-07-2008, 06:53 PM
hi there, thanks for that. the cards0.png sorted out the auto import problem, but for my other problem, i am playing on pacific so importing via handgrabber. OS is XP. Both my cash hands and my tourney hands are showing up in my cash games, so it looks like i've played as high as 500/1000, and as you can imagine, my winnings are slightly skewed. i've read the FAQs and can't find anything about this issue. it's actually mixing the tourney and the cash hands. here's a tourney hand:
***** Hand History for Game 13319259 *****
$15000.00 USD NL Texas Hold'em - Tuesday, August 05, 09:40:10 ET 2008
Table 20000 Guaranteed (Real Money)
Seat 9 is the button
Seat 1: JaHatten ( $2923.00 USD )
Seat 2: wiggy ( $7663.00 USD )
Seat 3: katamax ( $3506.00 USD )
Seat 4: REBEKKA21 ( $4822.00 USD )
Seat 6: lio26400 ( $6985.00 USD )
Seat 7: shrapne2 ( $4196.00 USD )
Seat 8: gosterwood ( $2134.00 USD )
Seat 9: Casaram3 ( $1380.00 USD )
Seat 10: iuzi ( $2526.00 USD )
iuzi posts small blind [$75.00 USD].
JaHatten posts big blind [$150.00 USD].
** Dealing down cards **
Dealt to shrapne2 [ Qs As ]
wiggy folds
katamax folds
REBEKKA21 calls [$150.00 USD]
lio26400 folds
shrapne2 raises [$600.00 USD]
gosterwood folds
Casaram3 raises [$1380.00 USD]
iuzi folds
JaHatten folds
REBEKKA21 folds
shrapne2 calls [$780.00 USD]
** Dealing Flop ** [ 3s, 5d, 9h ]
** Dealing Turn ** [ 3h ]
** Dealing River ** [ Jd ]
shrapne2 shows [Qs, As ]
Casaram3 shows [Kd, Kc ]
Casaram3 wins $3135.00 USD from main pot

and here's a cash hand, which is a 2/4 cash hand but is pretty messed up and appears as a 75/150 hand

***** Hand History for Game 2114601917 *****
$15000.00 USD NL Texas Hold'em - Tuesday, August 05, 09:43:01 ET 2008
Table Fosters (Real Money)
Seat 1 is the button
Seat 1: RiQ112 ( $416.40 USD )
Seat 2: acbah ( $153.48 USD )
Seat 5: shrapne2 ( $402.00 USD )
Seat 6: Hemanni1 ( $613.40 USD )
Seat 7: rilatan ( $394.00 USD )
acbah posts small blind [$2.00 USD].
shrapne2 posts big blind [$4.00 USD].
** Dealing down cards **
Dealt to shrapne2 [ 3d Jd ]
Hemanni1 folds
rilatan folds
RiQ112 raises [$12.00 USD]
acbah folds
shrapne2 folds
RiQ112 wins $18.00 USD from main pot

i was playing both cash and tourneys at the same time and it seems to have fused them together in a weird way.

Unfortunately it looks like the hand grabber has stopped including tourney info in the hand history so this looks exactly like a 75/150 cash game... Not much I can do about this besides provide a way for you to change them to tourney hands manually. You should also e-mail idleminer to make sure they get a fix quickly

Roy

shrapnel
08-12-2008, 01:36 PM
thanks roy, i've emailed idleminer so we'll see what they come back with.

can you let me know how to get rid of the tourney hands and change the cash hands in there?


also i've added this cards0.png to the folder but when in cash games and i click on a hand to replay it, i still get a pop up telling me error: no cards0.png even though the hand replays fine

morny
08-12-2008, 06:55 PM
Do the same as you did with the 1st cards0.png but this time put it in the Images folder and when asked to overwrite choose yes.

Full Path where you should overwrite the file is here: C:\Program Files\RVG Software\Holdem Manager\Images

shrapnel
08-22-2008, 03:20 AM
can you let me know how to amend/edit/delete hands so that i can get rid of the tourney hands and change the genuine cash hands back to their normal level?

fabio
08-22-2008, 04:48 AM
Install this: http://www.rvgsoftware.com/hm/hmupdate1.06.02.exe

You can delete hands in the hands tab.

shrapnel
09-11-2008, 05:19 PM
Install this: http://www.rvgsoftware.com/hm/hmupdate1.06.02.exe

You can delete hands in the hands tab.

okay did that, so i can delete hands but can't delete the game type description and the sums. it still looks like i've been playing 500/1000 with a profit of $7

morny
09-11-2008, 07:40 PM
This is the newest version now http://www.holdemmanager.com/downloads/HmUpdate1.06.03g.exe but you cant delete the gametype description

Lucky_Bee
09-18-2008, 10:26 AM
Is there already a solution for the mixed up hands? I have version 1.06.03h, should i download the new betaHUD?

morny
09-18-2008, 01:37 PM
As Roy said there is nothing he can do until its fixed on their end.