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norrisb
08-05-2008, 10:20 PM
http://i63.photobucket.com/albums/h136/gocats_2006/hecopy.jpg

Not recognizing the table after several hands even

morny
08-05-2008, 10:36 PM
Please upgrade to the latest version and let us know if its still happening and if so follow the torubleshooting steps in this guide and let us know the results of them:

http://208.109.95.123/faq/?f=147

norrisb
08-05-2008, 11:07 PM
I followed that link, updated, configured it, and same problem, any ideas?

fabio
08-06-2008, 12:54 AM
Are you sitting at the table? You need to or you add the Import/HEM Data folder to your autoimport.

norrisb
08-06-2008, 03:14 AM
how do you do that?

morny
08-06-2008, 10:09 AM
If your not sitting at the table the stats wont show unless you have the folder Fabio mentioned setup, to do this follow the auti import setup here:

http://208.109.95.123/faq/?f=150

If you sit in at the table the stats will show without the above however after a couple of hands

norrisb
08-06-2008, 06:43 PM
http://i63.photobucket.com/albums/h136/gocats_2006/preferences.jpg

http://i63.photobucket.com/albums/h136/gocats_2006/Untitled-2.jpg

http://i63.photobucket.com/albums/h136/gocats_2006/Untitled-3.jpg

Still not getting anything

morny
08-06-2008, 06:54 PM
Sorry i linked you to the UB setup by mistake should have giving you this one:
http://208.109.95.123/faq/?f=147

Thanks for the pics, that eliminates a settings problem so if you try the steps below so we can narrow it further.

Troubleshooting:
If at this stage you are still having problems getting the HUD to work then try these troubleshooting steps.

First, verify that the hands are being imported successfuly into Holdem Manager: http://208.109.95.123/faq/?f=129
Also you can use the Table Finder to force holdem manager to pickup stats by using the table finder: http://208.109.95.123/faq/?f=54

If this dosent work try creating a new database and see if that works:
http://208.109.95.123/faq/?f=146

Also you have "fix my stats position" in the first screenshot, disable this, if your using preferred seating then go to Hud Options > Seating Preferences and select the correct preferred seat either way make sure fix my stats positon is unticked, i know you havent got the HUD running but when you do youll need to sort this out.

norrisb
08-06-2008, 08:56 PM
I get an error when I try and import to table manager, the force find doesnt work as before, I also created a new database and that didnt work either

morny
08-07-2008, 10:31 AM
email me and let me know a suitable time to setup a www.teamviewer.com session so i can have a look. Im on GMT

Thanks
Paul

norrisb
08-08-2008, 03:53 PM
can we do this today? do you have msn yahoo or aim?

norrisb
08-09-2008, 02:38 PM
you there?

fabio
08-09-2008, 06:15 PM
email me, fabio at holdemmanager dot net

norrisb
08-11-2008, 03:44 PM
email sent

mocky
08-11-2008, 09:54 PM
What exactly does table manager do?
Mine appears when HUD starts but all it ever says is 0 players 0 vpip 0 fish etc.

fabio
08-12-2008, 06:47 AM
Hi mocky,

which version are you using? Which site are you playing? Are hands being imported while playing?

Basically, the table manager tells you how many people are on your table, how much you've already/won lost at the table, how many hands you played etc. You can also disable the HUD being displayed for single tables if you want.