View Full Version : Non-tracking / Bad tracking results of SNGs
ejsidek
06-23-2011, 04:43 PM
Hope screen tells everything
http://img87.imageshack.us/img87/278/grafhem.jpg
What do I have setup incorrect?
Patvs
06-23-2011, 07:08 PM
Played on PokerStars?
What type of games?
Did you also reimport the summary files.
Read the tournament summary section @ http://faq.holdemmanager.com/questions/6/PokerStarsSetup
Since you've played more than 200 (you can only request your last 200 in the PokerStars lobby) email PokerStars and request all your results.
Run a import from file on the .html file they sent you.
ejsidek
06-24-2011, 02:42 AM
Played on PS, 45-180mansi.
I didnt have setup saving summary.
I have just set it and gonna try.
ejsidek
06-24-2011, 06:00 AM
they sent me .xlsx file. How can I import it into holdem manager?
Patvs
06-24-2011, 03:03 PM
Run a import from file on it.
ejsidek
06-25-2011, 07:33 AM
Cant do this. It is .xlsx type of file
When i choose "Import File(s)" option, can choose only "hand history" type of files.
Patvs
06-25-2011, 10:46 AM
They should have sent you a .html file with your results.
Can you try emailing them again.
If they claim they can only sent you the .xmls file, email us the the file to support@holdemmanager.com
ejsidek
06-25-2011, 04:26 PM
It works correctly now.
Thank you very much
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