View Full Version : Carbon Problems: questions answered

06-23-2011, 03:35 PM
1. 1.11.06

2. Carbon, not sure about other sites

3. Sngs, mtts

4. Yes have clicked on auto imorrt

5. It is saving hands bc Hud is updated on my lobby when playing

6. Yes but final destination is in .xml format

7. In reports tab it shows last hand from January but results tab shows results from yesterday

8. Created new database and tested it, how do i find out if they are imported? Do i need to add new database to import folders (new database is now default)? They show up on my C: drive fwiw but in .xml format

9. Table finder says 'cannot find any unattached tables'. My hhs are being saved to hard drive and import folder states correct file path (however I cannot see hhs bc they are in .xml format and they do not open correctly).

10. Not sure but they were at some point bc hud did work at one time.

11. Not sure how to do this as there is no config folder, just config.hem file which I cannot open (I can email if necessary).

Thx for your time

06-23-2011, 07:05 PM
Try: http://forums.holdemmanager.com/releases/82571-1-11-07-pre-release.html

06-23-2011, 07:09 PM
Do I need to un-install Hem before using above version?

I just went to hem website and downloaded update before.

06-23-2011, 07:12 PM
You don't have to uninstall HoldemManager.
Just run the 1.11.07 build 3 update.

06-23-2011, 08:39 PM
I downloaded and ran build 3 from above, played 15 hands with auto-import on and still no hud shows up.

I checked hard drive and hands (at least xml doc) were saved. I then checked file path of import folders and is correct.

Table finder pops up with current table checked.

06-23-2011, 09:13 PM
Do you still get the "Table finder says 'cannot find any unattached tables'." error?

Set your Carbon lobby language to English. Play a real money game.

Can you post a screenshot of the Carbon table with the TableManager window.. and TableFinder window?

Read: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

Highlight the table first before you move the red dot to the table.

06-23-2011, 09:32 PM
yes I still receive the 'cannot find unattached tables' message.

I cannot use tablefinder bc there is no tables to highlight and no icon to drag.

fwiw the hud still pops up on tournament lobby and updates after every hand

Should I still post screenshot of carbon table with table manager?

06-24-2011, 03:04 PM
Try deleting exenames.txt in the HoldemManager/Config folder and restart HoldemManager.

If that doesn't resolve it post a screenshot.

06-24-2011, 03:59 PM
http://i.imgur.com/fIg14.png (http://imgur.com/fIg14)

06-24-2011, 04:11 PM
Can you close HoldemManager and run: http://forums.holdemmanager.com/releases/82571-1-11-07-pre-release.html

TableManager 1.11.04 is really old and is not detecting your tables.
It should display TableManager 1.11.06 (or 1.11.07) if it's updated.

06-24-2011, 06:02 PM
i dl'd and ran that when asked to do before. dl'ing again and will test again.

Is ther something I have to do extra to update table manager?

06-24-2011, 06:11 PM
downloaded from that link and ran it:http://i.imgur.com/JvUB7.png (http://imgur.com/JvUB7)

now table manager is still same version:
http://i.imgur.com/EYI8Q.png (http://imgur.com/EYI8Q)

06-24-2011, 06:54 PM
It seems your HoldemManager installation isn't running from the default location: C:/Program Files (x86)]RVG Software\HoldemManager

When you run the update, direct it to the location where you have installed the program.