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Simi33
04-04-2009, 05:48 AM
Hi

I recently reformatted my hard drive and backed up my HEM database and today have reinstalled everything. I successfully restored my old db. My problem is when I launch a table (Prima network), my HUD does not launch. My table manager does not recognise that a table has been opened. But my stats are being continually updated which means that HEM is reading the Gamehistory.dat file successfully.

What can I do to launch my HUD correctly?

Thanks

Simi33
04-04-2009, 05:58 AM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.08 Beta 22

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

Prima

2a) Have you clicked the Start Auto Import Button?

Yes

3) Have you the settings exactly as per the FAQ for your site?

Yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

C:\MicroGaming\Poker\3PiggsPokerMPP\GameHistory.da t

5) Are the hands being imported into Holdem Manager?

Yes

5a) Do they import if you create a new database?

Have not tried this yet

6) Have You Tried the Table Finder and did it work?

Does not work.

7) If you open the HH are they written in English?

No

8) If your using Vista have you UAC disabled?

Using Win XP

9) Have you attached the holdemmanager.config file?

Yes

Simi33
04-04-2009, 05:59 AM
Here is the config file:

morny
04-04-2009, 09:17 AM
Some Prima sites changed their database structure that stopped HM working, can you try this version with the fix and see if it persists http://www.holdemmanager.com/downloads/HmOmaha.exe

Simi33
04-04-2009, 12:05 PM
Hi

I updated my HEM to the latest beta and the problem still persists....

morny
04-04-2009, 03:08 PM
Can you email me the gamehistory.dat file to morny@holdemmanager.net

Simi33
04-05-2009, 10:04 AM
Hi Morny

Did you receive my mail?