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Onyx
06-21-2011, 08:16 PM
After major dramas I finally managed to configure the auto-import folder for Ongame (now running pre-release 1.11.07), set up seating preference, but still got no HUD overlay.

The hands are importing, I use Table Finder which lists the table, moved the red cursor to the table to attach to the imported hands, but still no HUD & no details appear on Table Manager.

Any thoughts as to what I may have missed?

Hated Ongame before, hate it even more now!!!!

Patvs
06-21-2011, 09:40 PM
Go to the hud options--> player preferences--> use for tab
Go over all the HUD configurations and make sure there are no conflicting or overlappings settings. (notice: there already is a Ongame HUD configuration, so make sure it doesn't interfere with your default HUD)

Set your Ongame lobby language to English.

Which Operating System, Firewall, and Anti-Virus are you using?


For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for those files, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

---

You already installed 1.11.07 build 3?

davdas
06-26-2011, 06:17 AM
Is there HUD support for Littlewoods (ongame)? Their customer support is useless!

fozzy71
06-26-2011, 01:04 PM
The HUD should work on any ongame skin but you will need to use the table finder at least once when changing ongame skins. There are so many skins for ongame that the HUD can have problems.

Which Operating System, Firewall, and Anti-Virus are you using?

Make sure the hand histories and poker client are in English.

Update your graphics drivers - http://faq.holdemmanager.com/questions/362/HowToUpdateYourGraphicsCardDriver

Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts), including Internet Explorer 9 (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).

Restart your PC.


Try the table finder - http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Left-click and drag the red X to that table window

Click OK


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

davdas
06-26-2011, 01:13 PM
The HUD should work on any ongame skin but you will need to use the table finder at least once when changing ongame skins. There are so many skins for ongame that the HUD can have problems.

Which Operating System, Firewall, and Anti-Virus are you using?

Make sure the hand histories and poker client are in English.

Update your graphics drivers - http://faq.holdemmanager.com/questions/362/HowToUpdateYourGraphicsCardDriver

Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts), including Internet Explorer 9 (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).

Restart your PC.


Try the table finder - http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Left-click and drag the red X to that table window

Click OK


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

Thanks Foz!

davdas
06-27-2011, 04:04 PM
The HUD should work on any ongame skin but you will need to use the table finder at least once when changing ongame skins. There are so many skins for ongame that the HUD can have problems.

Which Operating System, Firewall, and Anti-Virus are you using?

Make sure the hand histories and poker client are in English.

Update your graphics drivers - http://faq.holdemmanager.com/questions/362/HowToUpdateYourGraphicsCardDriver

Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts), including Internet Explorer 9 (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).

Restart your PC.


Try the table finder - http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Left-click and drag the red X to that table window

Click OK


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

Thanks, done all this, table manager picks it up, the hands are saved in import, but the Hud stats wont change on screen no matter which stats I choose in player pref (default - changed to my preferred - ongame etc) it still shows the same stats. Tried relaunching hud but nowt changes?

Thanks in advance

Patvs
06-27-2011, 09:54 PM
Go to hud options--> player preferences--> use for tab

"it still shows the same stats"

Do you mean it shows the stats of the HUD configuration called Ongame you do not want to use? Try deleting the HUD configuration or assign it to a site you don't play on.

Go over the other HUD configurations too to make sure there are no conflicting/overlapping settings with the main HUD you do want to use.

davdas
06-27-2011, 10:38 PM
Go to hud options--> player preferences--> use for tab

"it still shows the same stats"

Do you mean it shows the stats of the HUD configuration called Ongame you do not want to use? Try deleting the HUD configuration or assign it to a site you don't play on.

Go over the other HUD configurations too to make sure there are no conflicting/overlapping settings with the main HUD you do want to use.

Won't work under ongame, but DOES work under pacific (littlewoods is ongame right? or used to be?). However, I like different stats say from heads up to six max, so when I create a new config say for sixmax it wont work, not even when I choose pacific under use for tab.

So...

pacific works for my heads up stats... hooray!
but wont work for a new config (even tho pacific is selected under use for > site)

Patvs
06-28-2011, 08:23 AM
Read: http://faq.holdemmanager.com/questions/386/Setup+Preferred+Seating+for+Pacific+Poker

On Ongame this issue can be caused because in the past HU/5max tables didn't exist on Ongame. All tables were 10max.

If you played HU, it was a 10max table, with only 2 players.
So HoldemManager would detect ALL the tables as 10max, making it impossible to set up a specific HUD configuration for HU.

Try manually changing the HUD configuration in TableManager, by right-clicking the table name.

BlackPersian
06-29-2011, 05:22 PM
I´ve a problem there too.

HUD working fine with STT and MTT. But when I am moved to another table, it shows the Stats from the table before and its changing NEVER. Other tables are running normal, just the table where I was moved has this bug.
When I restart HUD/HEM, the table is detected in the Table Manager, but everything on 0 + no stats/HUD on the table.

Ongame had a serverupdate tonight over 10 hours or something. Yesterday everything worked fine.

Win 7 x32, HEM newest internal 3 release

Patvs
06-29-2011, 07:08 PM
But when I am moved to another table, it shows the Stats from the table before and its changing NEVER.


We have no fix for this yet.

If you close the Ongame table (and reopen it) the HUD and proper stats will should appear.

BlackPersian
06-30-2011, 07:13 AM
Thanks. Will try that today.

I am not sure, but I guess, that this is, because the tilebar of the table doesn´t change, when I am moved. Need HEM the right tilebar? In the last tournaments a friend of mine wanted to rail me and the tilebar still shows table 54 and I was movedf 2-3 times and was on a complete different.
Will look at it today and post here, if thats really the problem. :)

eldiavolo21
01-10-2012, 01:11 PM
I am having the exact same problem as BlackPersian has,i'm using poker.gr skin and when i move tables,although the auto-import continues,the stats remain the same,if I close the table and reopen it as you suggest,no stats come up,what should I do?

Patvs
01-11-2012, 01:30 AM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

If that doesn't resolve it try downgrading to 1.12.03: http://faq.holdemmanager.com/questions/426/DownloadLinksForPastBuilds

eldiavolo21
01-11-2012, 09:07 AM
I already use the 1.12.03 version,Patvs. Another idea?

Patvs
01-11-2012, 02:20 PM
You'll have to wait until this issue is fixed in a future update.

eldiavolo21
01-12-2012, 10:36 AM
You'll have to wait until this issue is fixed in a future update.

lol ok...I guess that's how it feels to throw away 90$...

Anyway,if I uninstall the program and downgrade it to an older version (1.11 or older)whould have any chance to make it work???

Patvs
01-12-2012, 09:06 PM
Yes try downgrading to http://faq.holdemmanager.com/questions/426/DownloadLinksForPastBuilds