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Nemanjal87cnl
06-21-2011, 08:30 AM
Hi i used HM maybe 9 months, but than had problems with my computer, now have new hard disc, and im trying to install holdem manager again with licence number that i got when i bought it, but i cant activate my software online. When i try it i get message 'There were errors during activation. You can retry activating online, or back and try another method. If problems persist please contact customer service.' When i retry i keep getting same message. What to do?

Patvs
06-21-2011, 11:29 AM
Try to reset the license.

we have launched a new online form for resetting your own serial codes.

This can be used to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn't allow you to continue.

Please go to Hold'Em Manager Poker Software - Tracking and Analysis Poker Software (http://www.holdemmanager.com) and signup with a new login name and password or use your existing account. After that, simply navigate to "Upload License Code" and you can quickly add your serial code and reset it whenever you need to.


(it's likely because if your new harddisk your machine code is changed, confusing HoldemManager that thinks this is a different computer)

Read: http://faq.holdemmanager.com/questions/24/ICan%27tActivate%26RegisterHoldemManager