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View Full Version : HUD not working BlueSQ tournaments (fine for cash)



FancyBazil
03-31-2009, 11:23 AM
The HUD is not working for tournaments on BlueSQ, but is fine for cash games.

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.07

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

BlueSQ

2a) Have you clicked the Start Auto Import Button?

Yes

3) Have you the settings exactly as per the FAQ for your site?

Yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

Yes

5) Are the hands being imported into Holdem Manager?

Yes and No. The hands are logged in HEM up until the antes kick in, then nothing. If I launch the Active Player Details Window during a tournament I can view a players stats in real time, but once again no HUD. Once antes kick in, players disappear from the Active Player Details Window.

5a) Do they import if you create a new database?

Haven't tried yet

6) Have You Tried the Table Finder and did it work?

Yes and no. Tanles are found, but players reads as 0/10 and new hands as 0.

7) If you open the HH are they written in English?

Yes

8) If your using Vista have you UAC disabled?

Yes

9) Have you attached the holdemmanager.config file?

Yes

morny
03-31-2009, 05:45 PM
Can you email me morny@holdemanager.net and well do a teamviewer session