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football
03-30-2009, 03:03 AM
Possibly I'm being completely thick, but I can't get the hand range tool to work.

It says in the instructions to click a player panel in the hand replayer. Presumably this is the rectangular thing with the players name inside. I've clicked this but nothing happens.

I'm using a trial version if that makes any difference (downloaded yesterday)?

morny
03-30-2009, 12:11 PM
What version exactly are you using?

football
03-30-2009, 01:02 PM
Hi, I'm using 1.07 and installed the update (on this page http://www.holdemmanager.net/download.html ). Do I need to install the 1.08beta version to get this feature working?

morny
03-31-2009, 04:35 PM
Can you try this version http://www.holdemmanager.com/downloads/Hm1.08Beta.exe just to see as it maybe a bug that was already fixed

football
04-01-2009, 03:33 AM
Still didn't work. Let me just get this straight, if you double click any hand to open up the replayer, then click in the box with the players name in, it should open up the hand range tool?

morny
04-01-2009, 09:55 AM
Yeah if its still not working please completely uninstall any 3rd party firewalls/antiviruses to rule out there not affecting it

vinnie2k
04-23-2009, 06:49 PM
Hi,

I'm bumping this one up because I have the same issue.
I deactivated Windows FW, to no avail.
I deactivated my AV software (Avast), to no avail.

Any clues as to why this is not working?
Is the hand range tool called through some Javascript code?

morny
04-23-2009, 09:05 PM
please completely uninstall any 3rd party firewalls/antiviruses

vinnie2k
04-24-2009, 01:27 PM
Interesting suggestion.

And what would that achieve?

vinnie2k
04-30-2009, 02:19 PM
OK so I uninstalled Avast, still does not work.
I disabled Windows FW, still does not work.

Thought issue was somehow linked to FF pop-ups not appearing, it isn't.

:(

Just to make sure: in the Replayer, do I click anywhere in the box where the players and stack sizes are displayed to start the hand range tool?

morny
04-30-2009, 05:43 PM
Email me to arrange a teamviewer session morny@holdemmanager.net and also link to this thread

Please uninstall any 3rd party firewalls/antiviruses/spyware etc before we start the session

vinnie2k
05-01-2009, 07:17 AM
Won't be necessary. I updated to the latest version and it works.
Thanks for the offer though :)