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View Full Version : No Hud or Table Manager recognition???



DanielRees
03-29-2009, 11:03 AM
Hi, I wonder if someone can help me. I'm currently using a trial version of HEM and I'm really impressed. Been using it on Betfair without any problems.

Today I tried to get it working with Pokertime which I think is on the Prima/Microgaming network. Followed all instructions and the hands are being inmported correctly. For some reason though there is nothing showing in the Table Manager window and no HUD displayed.

Anything obvious that i've done wrong??

Cheers
Daniel

morny
03-29-2009, 12:12 PM
Please answer these questions http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

DanielRees
04-15-2009, 06:30 AM
Sorry for the delay. had a problem with my Pokertime account.

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Using 1.08 beta 22

2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Playing on Pokertime (Microgaming network). Problem does not happen on any other sites i've tried.

2a) Have you clicked the Start Auto Import Button?
Yes

3) Have you the settings exactly as per the FAQ for your site?
Yes, followed all instructions

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
No, the hands are not stored in a folder. Its from a database. Prima/Microgaming

5) Are the hands being imported into Holdem Manager?
Yes, hand are viewable in reports.

5a) Do they import if you create a new database?

6) Have You Tried the Table Finder and did it work?
Table finder appears but does not pick up tables. Works fine with other Poker rooms.

7) If you open the HH are they written in English?
Yes

8) If your using Vista have you UAC disabled?
Yes

9) Have you attached the holdemmanager.config file?
Yes

Thanks
Daniel

morny
04-15-2009, 08:23 AM
Can you update to this version http://www.holdemmanager.com/downloads/HmOmaha.exe and please follow the instructions for table finder exactly as per this FAQ http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

DanielRees
04-15-2009, 08:42 AM
Awesome. Thanks very much. Good timing too! Just going deep in a tournament!

Cheers
Daniel

euroglot
04-15-2009, 08:57 AM
I updated to that version too to solve my own Prima problem, but now HM isn't starting anymore..

euroglot
04-15-2009, 09:56 AM
Never mind problem solved.

DanielRees
04-15-2009, 10:10 AM
xx