License Failure

[kobe_stalker]

When I start my holdem manager I have a message saying "A valid license could not be obtained for "Holdem Manager". Please contact Holdem Manager for assistance"

I try to reset my license but still having the same problem


License Failure Details
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6/15/2011 6:15:27 AM
cy
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A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

An unexpected error occurred while validating.
Error en la inicialización del sistema de configuración --> Falta el elemento raíz. (C:\Users\KOBe\AppData\Local\Hold'em_Manager\Holde mManager.exe_Url_0vmu1qxzqdfarfnuug5jra20wasuhw4a\ 1.11.5.4360\user.config) --> Falta el elemento raíz.

System Info
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Timestamp: 2011-06-15T06:15:27 / 2011-06-15T08:15:27
Entry Assembly: HoldemManager, Version=1.11.5.4360, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows Vista Tablet PC Media Center 32-bit Service Pack 1 [6.1 Build 7601]
OS Version: 6.1.7601.65536
CLR Version: 2.0.50727.5444
Process Bitness: 32-bit
Culture: en-US / es-ES
Encoding: Europeo occidental (Windows)
IIS Available: True
Machine Code: V9QUT-A5QMX-1DH7S-C28JM-12STT-W90UG

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.4360 / 1.11.5.4360 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 5444 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

mscorlib.resources
2.0.0.0 / 2.0 R 5444 (Win7SP1GDR 050727-5400) for .NET 2.0 (Win7SP1GDR 050727-5400)
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

system.configuration.resources *
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.Configuration. resources\2.0.0.0_es_b03f5f7f11d50a3a\System.Confi guration.resources.dll

System.Drawing
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Windows.Forms.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms. resources\2.0.0.0_es_b77a5c561934e089\System.Windo ws.Forms.resources.dll

System.Xml
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

System.XML.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.Xml.resources\ 2.0.0.0_es_b77a5c561934e089\System.Xml.resources.d ll

[Sarek]

Platform: Windows Vista Tablet PC Media Center 32-bit Service Pack 1

Please update Vista to SP2

[kobe_stalker]

Im not using Vista, im working on Windows 7.....:confused:

[Patvs]

Which Firewall, and Anti-Virus are you using?

Please update to the latest beta -
http://forums.holdemmanager.com/releases/82571-1-11-07-pre-release.html

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Even better turn off User Account Control completely: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)

Manually run a Windows Update and install ALL updates.

[kobe_stalker]

Which Firewall, and Anti-Virus are you using?

Please update to the latest beta -
http://forums.holdemmanager.com/releases/82571-1-11-07-pre-release.html

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Even better turn off User Account Control completely: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)

Manually run a Windows Update and install ALL updates.

Im using Avast free anti-virus and windows firewall. I allready add HM in the "exception list" in both anti-virus and firewall.

Im going to try updating to the latest beta and turningo off the UAC.

Thanks :D

[kobe_stalker]

solved updating to 1.11.07 (Pre Release Build 2)

Thank you so much!!! :D:D:D