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gijzelaar48
06-14-2011, 11:16 AM
Hi,
I just purchased Holdem Manager and installed it. I also downloaded the last update from the HEM website, but my HUD is not showing... The table appears in the table manager, but no HUD.
Can you please help?
thanks!
J

Patvs
06-14-2011, 12:25 PM
Update to http://forums.holdemmanager.com/releases/82571-1-11-07-pre-release.html

On which site are you playing?
Make sure the lobby language of the pokerclient is in English.
Start the AUTO IMPORT--> is HoldemManager successfully importing the handhistories?

Try using the TableFinder: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

gijzelaar48
06-14-2011, 12:31 PM
I installed the latest build.
I'm playing .10/.25 RUSH on Full Tilt, and all hands are importing. I can see my table in the table manager, but the HUD is not appearing.... Any suggestions?

Patvs
06-14-2011, 06:41 PM
If you enable the pre-fetch option the Rush HUD should work.

http://faq.holdemmanager.com/questions/101/Full+Tilt+%26+Poker+Stars+Prefetch+Walkthrough+

http://faq.holdemmanager.com/questions/209/Site+Options


Setup the HUD pre-fetch on site options and make sure it points to the right folder.
Manually add the pre-fetch folder to the auto import list.

gijzelaar48
06-15-2011, 05:36 AM
I enabled the prefetch thing, but nothing really happened...

have no idea what to do now... :confused::confused::confused:

Patvs
06-15-2011, 08:03 AM
Set your Full Tilt lobby language to English.

If that doesn't resolve it, Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.