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Icetyr
06-13-2011, 12:17 AM
Hello,

I downloaded the trial of HE Manager today.

version: 1.11.06g
OS: Windows Vista

It is installed as: E:/Apps/HE Manager
FullTilt is: E:/Apps/FullTilt
FullTilt saved hands are: E:/Apps/FullTilt/HandHistory

I am attempting to import the hands saved from FT into HE Manager. Right now it is saying no new files are imported when using the auto importer. When using manual it states 0 files are imported.

When importing automatically:

I have added the saved handers folder from FT under the list of folders checked for the auto importer. It states no new files imported.

When manually importing:

I navigate and then click on .txt directly. It then reports 0 files imported.

I am starting to get frustrated with this software.

Sarek
06-13-2011, 02:42 AM
1) Make sure HHs are saved in English.
2) Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibility tab.

Icetyr
06-13-2011, 03:07 PM
1. Done
2. Done

Both of these were already complete. The issue remains.

Patvs
06-13-2011, 08:32 PM
Update to http://forums.holdemmanager.com/releases/82571-1-11-07-pre-release.html

Go into the folder: E:/Apps/FullTilt/HandHistory
Are there actually some .txt files with handhistories in that folder?

Hands played at real money tables? (HoldemManager doesn't support play money)

Try to move the hands to a different folder. Then run a import from folder on that new location.

Do the hands then import, but don't show up in HoldemManager or import as errors?