Smitster
03-27-2009, 02:31 PM
Hi all -
I recently bought the pro version of holdem manager and can't for the life of me get the hu stats to work.
I've read the faqs and this hasn't helped solve the problem. The answers to the common questions are:
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Version 1.07
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
iPoker. Have tried it on ladbrokes, doesn't work on there either
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Poker\William Hill Poker\History\PlayerName + subfolders
5) Are the hands being imported into Holdem Manager?
Yes
5a) Do they import if you create a new database?
Yes
6) Have You Tried the Table Finder and did it work?
Table finder loads and shows the name of the table im playing on, but no stats show up on either the table or the manager window.
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
Attached
Any help would be much appreciated.
Thanks,
I recently bought the pro version of holdem manager and can't for the life of me get the hu stats to work.
I've read the faqs and this hasn't helped solve the problem. The answers to the common questions are:
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Version 1.07
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
iPoker. Have tried it on ladbrokes, doesn't work on there either
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Poker\William Hill Poker\History\PlayerName + subfolders
5) Are the hands being imported into Holdem Manager?
Yes
5a) Do they import if you create a new database?
Yes
6) Have You Tried the Table Finder and did it work?
Table finder loads and shows the name of the table im playing on, but no stats show up on either the table or the manager window.
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
Attached
Any help would be much appreciated.
Thanks,