PDA

View Full Version : HU Display not working



Smitster
03-27-2009, 02:31 PM
Hi all -

I recently bought the pro version of holdem manager and can't for the life of me get the hu stats to work.

I've read the faqs and this hasn't helped solve the problem. The answers to the common questions are:

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

Version 1.07

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

iPoker. Have tried it on ladbrokes, doesn't work on there either

2a) Have you clicked the Start Auto Import Button?

Yes

3) Have you the settings exactly as per the FAQ for your site?

Yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

C:\Poker\William Hill Poker\History\PlayerName + subfolders

5) Are the hands being imported into Holdem Manager?

Yes

5a) Do they import if you create a new database?

Yes

6) Have You Tried the Table Finder and did it work?

Table finder loads and shows the name of the table im playing on, but no stats show up on either the table or the manager window.

7) If you open the HH are they written in English?

Yes

8) If your using Vista have you UAC disabled?

Yes

9) Have you attached the holdemmanager.config file?

Attached

Any help would be much appreciated.

Thanks,

morny
03-27-2009, 05:22 PM
You need this version for William Hill http://www.holdemmanager.com/downloads/Hm1.08Beta.exe

Smitster
04-04-2009, 12:15 PM
Hi - i've installed the update, restarted my computer and am still having no luck.

Holdem manager shows "importing hand 1 of 1" etc on the auto import screen, but the new players / hands etc dont seem to be listed on any of the other screens.

The hu stats are also still not appearing.

Please help!

morny
04-04-2009, 04:04 PM
Email me and well do a teamviewer session morny@holdemmanager.net