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buncol555
06-12-2011, 11:51 AM
I installed HM and tried to configurate. Unfortunately, HM only recognised hands from Cake Poker and Everest, where I ve played for a moment. I did all settings according to this tutorial http://faq.holdemmanager.com/questions/6/Poker+Stars+Setup and still cannot find P*. Please help me. Of course, lobby language is english.

Regards.

Patvs
06-12-2011, 08:44 PM
Is PokerStars saving the handhistories in that folder?
Can you go to the folder to see if the handhistory .txt files are actually still in there?

set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) and reboot


clear filters (even though it appears no filters are selected)


Update to http://forums.holdemmanager.com/releases/82571-1-11-07-pre-release.html


If that doesn't resolve it please attach your Config/HoldemManager.config file

buncol555
06-14-2011, 10:40 AM
Thanks for reply. I installed update and now HM detects me on PokerStars. However it recognises only MTTs which I ve played on Sunday and nothing more. What should I do to see all my results?

Few minutes ago I went on some cash table and don't see any statistics.

Patvs
06-14-2011, 10:46 AM
clear filters (even though it appears no filters are selected)

Go into the archive folder, C:/HMArchive, if the handhistories of your other games actually exist. If they do try reimporting them into a new empty database.

buncol555
06-15-2011, 06:38 AM
Still don't see statistics during the game. I cleared filters.

Patvs
06-15-2011, 07:56 AM
You don't see your hands in HoldemManager....?
Or you don't see the HUD when when you play?

If you don't see the HUD, make sure the lobby language of the PokerStars lobby is in English. (and the language is the handhistory is in English)

Setup the seating preferences: http://faq.holdemmanager.com/questions/34/PreferredSeating

And go to hud options--> player preferences--> use for tab and make sure a HUD configuration is assigned to PokerStars.

The HUD will only appear if a hand is successfully imported first.
Is PokerStars saving your handhistories? Is HoldemManager importing them?

buncol555
06-16-2011, 09:53 AM
Next troubles: HUD was working for a moment but as far as I remember I switched it off by the accident. I'm not sure but on screen appeared the table manager and I quit it. Then HUD switched off and still doesn't work.

The next problem is that when HUD was going on, showed statistics in a very chaotic way. Some numbers and nicks where on the other side of table than player. Some of them were covering nicks, amount of chips etc.

What should I do to switch on HUD again? And how to set HUD in a correct way?

Thank you and sorry for problem.

Patvs
06-16-2011, 10:03 AM
Never close TableManager. (=hmhud.exe)
So to get the HUD back click on hud options--> relaunch HUD


To fix the position of the HUD stats:
-1 if the HUD panels don't appear at the correct player, setup the seating preferences: http://faq.holdemmanager.com/questions/34/PreferredSeating

-2 if they're just chaotic blocking the info of nicknames, stacksizes, right-click drag/move the panels to a different position.
In TableManager click in File--> Save Positions.

buncol555
06-19-2011, 04:33 PM
Thank you for all replies. Now everything is OK and I still learn how to use HM and have one more question. I am playing MTT at the moment, played a lot of hands and in one moment all statistics have cleared and HUD is collecting them from the beginning. What's the problem?

Patvs
06-19-2011, 05:19 PM
HUD can reset:
-1 if you're moved to a new table
-2 if the play gets short-handed. If the table gets for example 6-handed, the #players filter can kick in.
-3 HUD stats will always reset to 0 for the HERO at each game.

Are you using a #players filter? hud options--> additional HUD filters

Read (or watch video @): http://faq.holdemmanager.com/questions/210/Additional+HUD+Filters