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Leimenzerga
03-26-2009, 08:59 PM
I recently purchased holdem manager through cardrunners and cannot get the software to work on my macbook. I am currently running windows XP through bootcamp and I have installed postsql and holdem manager using the setup guide on the site. I have also checked my firewall and internet settings to make sure this is not blocking the software from checking the internet. Furthermore, I have emailed your support and received no reply. Please help

Monday, March 16, 2009 11:40:27 AM: A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.

Reason:
No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Serial number not provided.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
License was used to unlock another license or was modified by the server.

Could not validate license "Professional Edition (PRO-YX123-***********)" in HoldemManager.
Could not activate license at server.
The license has been modified.
Could not activate license at server.
The license has been modified.
Could not activate license at server.
The license has been modified.
Could not activate license at server.
The license has been modified.
Could not activate license at server.
The license has been modified.
Could not activate license at server.
The license has been modified.
Cannot validate license at server.
The license has been modified.

Stopped looking for additional licenses.

obviously i **** out the actual license number

morny
03-27-2009, 09:39 AM
Please try the solutions in this FAQ http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=159