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catlax
06-11-2011, 09:21 AM
I recently began using Holdem Manager for RPM and I seem to be missing some hands.

Also while I'm in a session many duplicate hands continually get imported slowing my computer down.

Any help with these would be appreciated. Thanks.

netsrak
06-11-2011, 12:11 PM
please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extensions turned off.

catlax
06-11-2011, 12:35 PM
<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<setting name="ConnectionString">SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgr espass</setting>
<setting name="CurrentDatabase">RPM</setting>
<setting name="CurrentReportFilter">IsTourney,IsTourney,EqualTo,false,False
PokerGameType,PokerGameType,In,0~3~6~1~4~7~2~5,Fal se
GameTypeDescription,GameTypeDescription,In,$0.1/0.25 RUSH NL,True
</setting>
<setting name="CurrentTourneyReportFilter">IsTourney,IsTourney,EqualTo,true,True
PokerGameType,PokerGameType,In,0~1~2~3~4~5,True</setting>
<setting name="CurrentSessionFilter">IsTourney,IsTourney,EqualTo,false,False
PokerGameType,PokerGameType,In,0~1~2~3~4~5~6~7,Fal se
</setting>
<setting name="CurrentHandsFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2~3~4~5,True</setting>
<setting name="CurrentGraphsFilter">IsTourney,IsTourney,EqualTo,false,False
PokerGameType,PokerGameType,In,0~1~2~3~4~5~6~7,Fal se
</setting>
<setting name="CurrentVsPlayerFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2~3~4~5~6~7,Fal se
</setting>
<setting name="CurrentPreflopFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2~3~4~5,True</setting>
<setting name="CurrentResultsFilter">IsTourney,IsTourney,EqualTo,true,True
PokerGameType,PokerGameType,In,0~1~2~3~4~5~6~7,Fal se
</setting>
<setting name="CurrentPlayerID">1</setting>
<setting name="DateRangeReport">ThisMonth</setting>
<setting name="DateRangeHands">AllHands</setting>
<setting name="DateRangeGraphs">After,Jun 10, 2011 07:44:07</setting>
<setting name="DateRangePreflop">AllHands</setting>
<setting name="DateRangeSession">After,Jun 11, 2011 06:13:20</setting>
<setting name="DateRangevsPlayer">AllHands</setting>
<setting name="DateRangeResults">After,Apr 15, 2011 08:03:13</setting>
<setting name="LastReport">Holecards</setting>
<setting name="AutoImportFolderList">C:\Program Files (x86)\RPMPoker\history,True,True,C:\Program Files (x86)\RPMPoker\ArchivedHands
</setting>
<setting name="LastArchiveFolder">C:\Program Files (x86)\RPMPoker\ArchivedHands</setting>
<setting name="LastImportFolder">C:\Program Files (x86)\RPMPoker\ArchivedHands\2011\06\</setting>
<setting name="LastImportFileFolder"></setting>
<setting name="LastOmahaFilter"></setting>
<setting name="MinimizeToSystemTray">False</setting>
<setting name="PlayerNumberFilter">2:2,10
3:2,10
4:2,10
5:2,10
6:2,10
7:2,10
8:2,10
9:2,10
10:2,10</setting>
<setting name="PlayerTourneyStackFilter">1:1,20
2:1,20
3:1,20
4:1,20
5:1,20
6:1,20
7:1,20
8:1,20
9:1,20
10:1,20
11:1,20
12:1,20
13:1,20
14:1,20
15:1,20
16:1,20
17:1,20
18:1,20
19:1,20
20:1,20</setting>
<setting name="InsertStandardizedHandHistory">False</setting>
<setting name="ObservedHandHistorySettings">ALL,3,False,True,6,False,True,3,600,False,True,6,6 00,False,True</setting>
<setting name="AutoApplyFilterChangesToAllTabs">False</setting>
<setting name="AutoImportHelpShown">False</setting>
<setting name="AutoImportTimerDuration">5</setting>
<setting name="HUDDateFilter">3</setting>
<setting name="GroupImportArchiveByDay">True</setting>
<setting name="SessionTimeoutDuration">30</setting>
<setting name="HUDIncludeOtherLimits">False</setting>
<setting name="WilliamHillAlternateDateFormat">False</setting>
<setting name="LaunchHUDWithAutoImport">True</setting>
<setting name="DisableHUDStatsWhenNoHero">False</setting>
<setting name="HeroPlayerIDs">1</setting>
<setting name="GraphShowdownWinnings">False,Blue,1,Solid</setting>
<setting name="GraphWinnings">True,DarkGreen,2,Solid</setting>
<setting name="FTPDealtRake">False</setting>
<setting name="UseGraphicalCards">True</setting>
<setting name="GraphAllInEv">True,Red,1,Dash</setting>
<setting name="GraphNonShowdownWinnings">False,Orange,1,Solid</setting>
<setting name="GraphRakeback">False,DarkBlue,1,Solid</setting>
<setting name="AutoRefreshCurrentTabDuration">0</setting>
<setting name="AutoCloseTableManager">True</setting>
<setting name="AutoRefreshReportsOnChange">True</setting>
<setting name="LogDatabaseCommands">False</setting>
<setting name="SolidGraph">False</setting>
<setting name="ShowWinningRowColors">True</setting>
<setting name="CheckForUpdates">True</setting>
<setting name="PlayerSummaryView">Cash,NL,$0.25/0.5 RUSH NL,2,10,01/01/2000,12/01/2010,5000,0,100,False,Default Stats</setting>
<setting name="HoldemManagerPosition">Normal,0,0,1443,785</setting>
<setting name="OngameDBDelay">30</setting>
<setting name="HandsSectionFields">HandTimeStamp,StakesBlinds,HoleCards,PreflopPlayer Action,FlopCards,FlopPlayerAction,TurnCard,TurnPla yerAction,RiverCard,RiverPlayerAction,NetAmountWon ,NetBBsWon,EVDifference,ICMDifference,PositionType ,PreflopActionFaced,PreflopVPIPPFR,AllInStreet,EVE quity,WinnerName,WinnerCards,WinnerWon</setting>
<setting name="ReplayerSettings">3,True,True,True,True,300,92,839,675</setting>
<setting name="AutoRateSelectSettings">1,0,0</setting>
<setting name="SeatingSetting">4</setting>
<setting name="ReplayerSkinToUse">Default Skin</setting>
<setting name="MyDayStartsAt">0:00:00</setting>
<setting name="HandRangeSettings">0,True,True</setting>
<setting name="DailyCompiledStats">True</setting>
<setting name="PromptsShown">WinnerDetailsInHands,RushVersion,</setting>
<setting name="HiddenTabs"></setting>
<setting name="ArchiveHandTime">15</setting>
<setting name="SelectedPokerGameTypeIndex">0</setting>
<setting name="DefaultTourneyTotalBuyin">11</setting>
<setting name="DefaultTourneyRake">1</setting>
<setting name="EnableAutoRate">False</setting>
<setting name="EnableAutoRateInReplayer">True</setting>
<setting name="VsPlayerMinBBs">0</setting>
<setting name="TourneyResultSettings">1,5.5,9,10,0,0,0,0</setting>
<setting name="SiteTimeAdjustments">0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</setting>
<setting name="LaunchTableNinjaWithAutoImport">False</setting>
<setting name="LaunchTableNinjaFTWithAutoImport">False</setting>
<setting name="OverrideTableNinjaPath"></setting>
<setting name="RushFTPSettings">,2,10,1,4,10,2000,1,true</setting>
<setting name="DisableRakebackLink">False</setting>
<setting name="MixRushHandStats">False</setting>
<setting name="DisableFTPRushTableListDownload">False</setting>
<setting name="HEMVersion">1.11.06g</setting>
<setting name="DefaultCurrency">USD</setting>
<setting name="Survey1Prompt">Yes</setting>
<setting name="AutoUpdatePromptVersion"></setting>
<setting name="AutoUpdateUrl">http://www.holdemmanager.com/CurrentRelease.xml</setting>
<setting name="CoBranding"></setting>
<setting name="DisplayTourneyBigBlindPopup">True</setting>
<setting name="DisplayLicenseUpdate">True</setting>
<setting name="UserEmailAddress">agent3085@gmail.com</setting>
<setting name="UserPasswordHash">15bf8ba9b34a94ac5e1f0d63e5e25ff7</setting>
<setting name="UserCompletedLicenseUpdate">True</setting>
<setting name="DisplayPT3Conversion">False</setting>
<setting name="DisplayAcePokerCoach">False</setting>
<setting name="EnableAcePokerCoach">False</setting>
<setting name="Skin0">Microsoft Sans Serif,8.25,0,Arial,10.0,1,0|0|0,211|211|211,0|0|0, 0</setting>
<setting name="Skin1">Microsoft Sans Serif,8.25,0,Arial,10.0,1,0|0|0,211|211|211,0|0|0, 0</setting>
<setting name="Skin2">Verdana,8.25,1,Arial,10.0,1,0|0|0,255|255|255,128| 128|128,3</setting>
<setting name="Skin3">Verdana,9.0,0,Arial,10.0,1,255|255|255,105|105|105 ,32|32|32,1</setting>
<setting name="Skin4">Verdana,9.0,1,Arial,10.0,1,0|0|0,211|211|211,128|1 28|128,0</setting>
<setting name="Skin5">Verdana,9.0,0,Arial,10.0,1,0|0|0,255|255|255,240|2 40|240,0</setting>
</configuration>

Patvs
06-11-2011, 06:37 PM
Delete: C:\Program Files (x86)\RPMPoker\ArchivedHands
C:\Program Files (x86)\RPMPoker\ArchivedHands\2011\06\

as auto import folders.

catlax
06-12-2011, 04:51 PM
I deleted those auto import folders and am still having issues. I'm thinking of reinstalling the software. Any other thoughts or ideas? Thanks.

Patvs
06-12-2011, 07:40 PM
Go into ALL your auto import folders, and manually move all handhistory files that are 'stuck' in there to the archive folder.

Also try creating a new empty database. And reimport all the hands from the archive folder.

catlax
06-13-2011, 02:27 PM
I've tried creating a new database and deleting auto import folders. Not sure if I deleted them properly. Every time I open holdem manager it adds the archive folder to the auto import list. Any other suggestions to fix this problem? Thanks for your help.

Patvs
06-13-2011, 07:13 PM
Update to: http://forums.holdemmanager.com/releases/82571-1-11-07-pre-release.html


Which Operating System, Firewall, and Anti-Virus are you using?


For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for those files, even if the firewall is turned off.

catlax
06-15-2011, 11:57 AM
Thanks. I'm running windows 7 and AVG anti-virus. I have everything set to run as administrator. I set exceptions to allow holdem manager through windows firewall and downloaded the latest version in the link provided. I'm still importing duplicate hands.

Every time I start holdem manager it adds auto import folders that I have deleted before.

Patvs
06-15-2011, 02:36 PM
Try a full reinstall with the full installer @ http://www.holdemmanager.com/Downloads/Holdem_Manager_Setup.exe

(don't reinstall PostgreSQL, just HoldemManager) and install it to a different location.

catlax
06-17-2011, 10:23 AM
Tried this. Still importing duplicate hands.

catlax
06-17-2011, 10:31 AM
It seems that RPM is locking the file and preventing it from being moved while the client is open. Any way to change this?

Patvs
06-17-2011, 10:42 AM
Which Operating System, Firewall, and Anti-Virus are you using?


For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Turn off Windows User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)

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Go into ALL your auto import folders, and manually move all handhistory files that are 'stuck' in there to the archive folder.

If they're not being moved to the archive folder, try changing your archive folder to C:/HMArchive.

Windows likes blocking any activity to Program Files (x86) subfolders.

catlax
06-17-2011, 11:38 AM
i wrote earlier in the thread that i was using windows 7 and avg.

Holdem manager was already running as administrator with user control turned off.

Patvs
06-17-2011, 06:03 PM
Go into ALL your auto import folders, and manually move all handhistory files that are 'stuck' in there to the archive folder.

If they're not being moved to the archive folder, try changing your archive folder to C:/HMArchive.

Windows likes blocking any activity to Program Files (x86) subfolders.

catlax
06-17-2011, 11:47 PM
I tried that. Still importing duplicate hands.

Patvs
06-18-2011, 07:28 AM
Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.