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paule
06-11-2011, 06:56 AM
hi folks,


i sometimes have incomplete sngs after internet disconnection e.g..
how do i get those completed, so that i have results and redline for them?
i request tournament history and hand history of stars and import both which works, but they are still incomplete even though all the data is present.

bye
paule

netsrak
06-11-2011, 12:05 PM
You need to edit the results manually in the dataview and set the finished flag.

Please send us the original hands and summaries for some sample tourneys so we can analyze the problem.
Please zip and mail them with a link to this thread and an explanation of the problem to support@holdemmanager.net.