PDA

View Full Version : Nothing works



Loosehead
06-11-2011, 04:43 AM
I was using 1.11.06d when it suddenly stopped updating my hands and then the HUD also stopped working. I updated to 1.11.06g but still nothing.
I'm using Windows7.
What to do?

netsrak
06-11-2011, 05:38 AM
Reboot your computer and try again.
If it still doesn't work we need more infos.
Which pokersite?
Which gametype?
Which HM version?
Which operating system?
are you using any 3rd party firewall, anti-spyware, adaware, tuning or registry cleaning programs? and if yes which ones?

Loosehead
06-11-2011, 06:09 AM
Done reboot, same problem.
Pokersite: PS
gametype: NL cashgame, SNGs, MTT
HM version:1.11.06d
Operating system: Windows7
Norton Intenet Security virusprogram and firewall which I have used trough all your versions

netsrak
06-11-2011, 12:09 PM
That you used the security software a long time and it always worked doesn't mean anything - the software is updated daily and this can cause new problems. So uninstalling Norton and trying again might be worth it.

Please check all your pokerclient and import configurations - sometimes the pokerclient changes the handhistory settings.
And please try with a new database.

If its still not working please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extensions turned off.