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View Full Version : Can find hands but can't see them ???



Fjonkan
03-25-2009, 09:33 AM
Alright i neew some help been sitting here for like an hour and searching for the right FAQ but can't find it. The problem is that hm is importing 261 files från my hand history map från entraction. But there are no hands in it, at least it says so in the import window.

261 files found

0 Hands

And when i go to cashgame there is only a white window and the in that window the computer is frozen but everything else is working. i have selected my alias right and i have followed the entraction FAQ.

any suggestions ?

morny
03-25-2009, 09:40 AM
http://www.holdemmanager.com/downloads/Hm1.08Beta.exe Try updating as Entraction was only supported in the latest Beta versions, you might need to rename the folder your importing from after updating as HM sometimes recognises it tried unsuccessfully to import from that folder already and so it sometimes skips it

Fjonkan
03-25-2009, 09:46 AM
I have the latest version but what do you mean by rename it ? should i rename it from the handhistory choiche in entractions client ?

morny
03-25-2009, 09:48 AM
I thought you were importing from a backed up file, if the hands are still in the entraction folder then just create a new folder and move them into that folder and do a manual import, HM might have moved the hands to your archive folder though and in that case you wont need to reimport just do a manual import from the archive folder.

Fjonkan
03-25-2009, 09:51 AM
I did import the hands from the archive and it processed them again but no hands was found, i have tried to play new hands today and hm finds them but nothing more happens ??

any suggestions ?

morny
03-25-2009, 09:51 AM
Can you email those hands to me morny@holdemmanager.net

Fjonkan
03-25-2009, 09:55 AM
The problem is that when i go to the B2b/redbet/handshistory/my alias i find like 25 folders but there is nothing in them ?? i have used PT2 earlier to import from this folder

morny
03-25-2009, 09:55 AM
Theyll be in your archive folder then, its C:\HMarchive by default unless you changed that and used a different folder

Fjonkan
03-25-2009, 10:00 AM
you got mail

Fjonkan
03-25-2009, 10:42 AM
do you know what's wrong ?

morny
03-25-2009, 11:11 AM
The file you sent me is just numbers, where are your HH files?

If you go to Options > Configure Auto Import Folders and then click on entraction and then edit and it should show where HM is archiving files to, i need all the HH files from here for the dates you were playing where it wouldnt import

Fjonkan
03-25-2009, 11:36 AM
I realized a thing right now, i have done the beta install but HM is still in 1.07 version ???? it says when i have installed the beta i has succesfully updated.

Fjonkan
03-25-2009, 12:03 PM
Been trying everything now in beta 1.08 and i can't get it to work. i have imported from everywhere and HM can't find the hands

dont know what to do

morny
03-25-2009, 03:46 PM
Please email me the hands your trying to import morny@holdemmanager.net and also when you look at the top of HM in the title bar what version of HM does it show?

Fjonkan
03-25-2009, 03:48 PM
Im using the version 1.08 beta! And i have sent you one of the hands, i have almost 22k hands that i want to import but i cant send you them all ? because i can only send 1 file per email ?

morny
03-25-2009, 03:55 PM
The file you sent me was just full of numbers, it wasnt a hh. Send me a few more HH so i can see if the HH are corrupt morny@holdemmanager.net

If you use a zip program you can send several files at once and also most email programs like hotmail allow you to send several files

Fjonkan
03-25-2009, 03:58 PM
i took some random files from C/hmarchive now and emailed you. hope some of them are HH