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View Full Version : Can't update InstScan service.



chuckk
06-06-2011, 08:57 PM
I have been trying to update my Table Scanner insta scan for 1 month now without success.

I have had numerous emails with support who keep saying that it is a problem with my credit card. The thing is I tried 3 different cards and all get the following error "security check failed"

Maybe there is a bug with my holdem manager account. Maybe we can try to reset my table scanner and I can try and create a new HEM account.

Please help me update my subscription. I can pay via Paypal or pokerstars transfer. Or even send you a check or money order.

Someone help me please!!

Thanks

Patvs
06-06-2011, 11:20 PM
Email sales@holdemmanager.com to discuss a different payment option.

chuckk
06-07-2011, 08:41 AM
email sent....thanks