my HM doesn't work

[TomMuntzer]

it happens after a black out while I was using hm. at the restart of my pc (windows7) hm doesn't work and appear a message : an error occurred while loading the Prefs files: elemento radice mancante ... I'm italian, the second part of the message means : root element missing

I had install the lates upgrade but hm still doesn't work

[Patvs]

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Or turn off User Account Control completely and reboot: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)



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If that doesn't resolve it, manually delete the prefs.xml file in the HoldemManager/Config folder and restart HoldemManager.