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deacydo
03-15-2009, 02:38 PM
when i start holdem manager 1.08 beta 17 the Start auto import tab is greyed out and i cant click it. When i click stop import nothing happens it just says stopping... what should i do? thanks i use windows vista and play on ub.

i went to the faq and looked at the uac to make sure the box was unchecked and it was. i clicked and redownloaded the latest version but i still can't stop or start the auto import. looking at it now the import file's and import from folder buttons are also greyed out and i cant click them. i was able to use hem fine yesterday and when i came on today the top three buttons were greyed out and i was unable to stop the import. i am unable to access any database to try to backup the db and am hesitant to uninstall/reinstall since i can't backup the db.

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morny
03-15-2009, 02:40 PM
Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/Hm1.08Beta.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

Are you certain UAC is disabled, this is almost always the reason you see this