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xJayh
05-28-2011, 03:29 PM
hi lads,
I recently downloaded HM from the website and installed it.
but i have a problem , when i want to open HM there occurs an error:
an error occured on startup: a extern part has caused an exception
can someone help me?
thanks in advance

Patvs
05-28-2011, 08:31 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for those files, even if the firewall is turned off.
And run a Windows Update and install every update.

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Is PostgreSQL running? If you run dbcontrolpanel.exe (in the HoldemManager folder) and click on CONNECT--> are you able to create a new database?