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Botmac
03-12-2009, 02:13 PM
Installed Holdem a couple of days ago, installation went smooth, running Vista with latest patch, Latest HM 108 beta.When I go to make changes (eg) reports section, change from winnings report to say leak 1report this error has been coming up regularly. Somtimes when I reboot it goes away, sometimes not. Any idea's whats going on and how to fix.
Thanks for your time (BM):confused:

morny
03-12-2009, 08:58 PM
Can you post a screenshot of the error please

Botmac
03-12-2009, 11:13 PM
All seems well now, did a complete uninstall of HM and postgreSQL 8.3. Reinstalled HM and postgreSQL 8.3 and latest HM updates Build 1.08 ver17, so far so good, will keep you updated if the problem returns, keep up the good work. Spoke to soon, started the computer this morning and got this message. I am running Vista Home Premium (with latest updates)

http://i165.photobucket.com/albums/u49/canadian_mere/cid_296371A99BA44767BCE883C58C8F-1.jpg

morny
03-13-2009, 12:08 PM
Escalated to Roy, hell respond here asap

Botmac
03-13-2009, 12:51 PM
Ok, so here's what I have done today. I removed holdem manager again, used a restore point on the computer to go back a couple of days, I then removed the last microsoft updates from the 11th. I have now reinstalled HEM using version Beta 1.08 ver 17, all seems well, for now. I suspect the latest microsoft updates were the problem.I am still curious what the error is. I will keep you informed on how things are going,Thanks again.

Botmac
03-14-2009, 08:58 AM
Ok here we go again, yesterday the 13th though I had everything fixed, boot up my computer today open HEM and the same problem has returned,obviuosly it is not the microsoft updates that I removed. I open HEM, a small box appeard and says I/0 error and then HEM opens and closes right away, then the box for postgresql opens, when I click on connect the biggererror box opens, I played a couple of games last night and everything was fine. I changed nothing and yet when I booted up this morning the same problem occurs, any ideas, getting very frustrating.

Botmac
03-15-2009, 11:41 AM
Ok as to my last post HEM started working again, didn't do anything to computer it just opened last time I tried, played for about 6 hrs ,all seemed fine. Try to open it this morning (15th) and I run into the same problem ( same as screen shot as previous post)
Hope you guy can figure it, it's got me baffled, thanks guys.

Update March 16, could not open HEM at first this morning, 4th try it opend but a new error message appeared "An error occured in stage 2. Please report this to support @ holdem manager.net and also send you holdem manager .config files to use"

Botmac
03-18-2009, 03:00 PM
Did a little digging in the postgrqsl files after the I/O error came up again, I don't no if it will help, take a look because I have no idea what it means. It goes on for a while saying the same thing, hope you can figure it out.
2009-03-18 11:45:02 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 11:46:02 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 11:47:03 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 11:48:34 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 11:49:34 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 11:50:30 EDT LOG: loaded library "$libdir/plugins/plugin_debugger.dll"
2009-03-18 11:50:35 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 11:52:59 EDT LOG: unexpected EOF on client connection
2009-03-18 11:52:59 EDT LOG: unexpected EOF on client connection
2009-03-18 11:53:06 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 11:54:06 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 11:55:07 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 11:56:37 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 11:58:08 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 11:59:08 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:00:08 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:01:09 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:03:09 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:04:10 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:05:10 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:06:41 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:08:12 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:09:12 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:10:43 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:11:44 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:13:14 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:14:15 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:15:46 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:16:46 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:17:46 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:18:47 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:19:47 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:20:48 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:21:48 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:22:49 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:26:20 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:28:21 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:30:22 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:31:52 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:33:23 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:34:53 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:38:53 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:40:24 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:42:25 EDT WARNING: worker took too long to start; cancelled
FATAL: could not reattach to shared memory (key=428, addr=02BC0000): 487
2009-03-18 12:43:56 EDT WARNING: worker took too long to start; cancelled

Rvg72
03-22-2009, 02:31 AM
This type of error is almost always due to firewall / anti virus / spyware software getting in the way of the connection between HM and the DB. Some programs that are often the ones that seem to be causing this are Bit Defender and Comodo but there are others and just to add, many people are using these programs with HM successfully.

If you try to uninstall the program that you think might be causing this you will probably find that the problem goes away.

Roy

Botmac
03-22-2009, 10:06 AM
Thanks for the info, It has been operating smoothly for the last 3 days since I did my last uninstall and reinstall, I did disable windows defender, maybe that was causing the problems, thanks again.