PDA

View Full Version : postgres problems



fedeb1985
05-22-2011, 01:08 PM
Hello,
I have been user of HEM for some time now. I bought a new PC with Windows Seven and I have been unable to run HEM since then. I tried everything, every FAQ any tip, anything that's in this site and the internet. Please help.

I'll try to describe my current status. Please let me know what else you need to know.

I have installed Holdem Manager.
I have installed PostgreSQL 8.4 like 10 times, but I don't think I ever managed to finalized the installation.

If I try to open HEM I got this error:
"Failed to stabish a connection to '127.0.0.1'
I'm redirected to a screen to connect to PostgreSQL. Everything fails here.

I've edited the hosts file in the windows directory as suggested in the forums and restarted the pc.

I've disabled Windows Firewall. I don't know how to disabel windows defender but I have added exceptions to ignore all .exe and .dll files. ANything else I need to do here?

Please, help me solve the issue.

Thank you

fozzy71
05-22-2011, 06:27 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

Disable Defender - Turn Windows Defender on or off (http://windows.microsoft.com/en-US/windows-vista/Turn-Windows-Defender-on-or-off)


If your windows user name has any unique 'cyrillic characters' you will need to create a new windows user and install postgresql under that user. Then you can delete the windows user once it is working.

Create a new windows user in the Control Panel > User Accounts. Make sure it is an Administrator account and name it 'temporary'.

Log in to the new 'temporary' windows user account, and install postgresql using our combo installer:

*Please update to the latest version - http://rvgsoftware.fileburst.com/HmBetaUpdate.exe

1) Uninstall PostgreSQL from the Windows Control Panel.
2) Use our combo installer to reinstall PostgreSQL. Make sure you un-check Holdem Manager during installation. http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe

Once PostgreSQL has been installed successfully you can switch back to your normal windows user account and delete the 'temporary' user from the Control Panel > User Accounts.


If none of that works, try the following:

Disable UAC - Disable User Account Control (UAC) the Easy Way on Win 7 or Vista - How-To Geek (http://www.howtogeek.com/howto/windows-vista/disable-user-account-control-uac-the-easy-way-on-windows-vista/)

restart your pc

1) Uninstall PostgreSQL from the Windows Control Panel.
2) Install PostgreSQL 8.3.9 from this link - http://www.holdemmanager.com/downloads/Postgres_8.3.9-v1.0.7.exe

Install it to a new path such as C:\PostgreSQL instead of the default path.


If none of that helps, please email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/teamviewer Please let me know what time zone you are in and what time/days are convenient for you. I schedule support from 13:00 - 22:00 GMT, 7 days a week.