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ryverrat
03-08-2009, 06:21 PM
I have a problem importing files from the ipoker version of William Hill.

The files are being stored as an .xml file.

I can send if needed.

ryverrat
03-08-2009, 06:41 PM
HEM table manager finds the table

The auto import function finds the file ok and recognises the number of hands to import but they are all coming up as import errors.

ryverrat
03-08-2009, 06:46 PM
Ive attached a small 29 hand example .xml file

morny
03-09-2009, 08:59 PM
This should be fixed in Beta 16

ryverrat
03-09-2009, 09:01 PM
thankyou Morny.

As ever a quick response. You guys do a great job.

I just updated my version to Beta 16 and all works fine apart from the dates. They are imported as the UK format dd//mm/yy which is stuffing up any history and graphs

any fix on the way?

morny
03-09-2009, 09:02 PM
Can you post an example screenshot where its messing up and ill let Roy know so he can get it fixed

ryverrat
03-09-2009, 09:05 PM
see attached. thanks

ryverrat
03-09-2009, 09:21 PM
some extra info here. I have hands in my database that span the passt 3 days. All these hands only appear on graphs if i select 'Today' or 'All Hands'

If i select this month then i get 0 returned. same if i select yesterday.

Al1
03-10-2009, 11:05 AM
some extra info here. I have hands in my database that span the passt 3 days. All these hands only appear on graphs if i select 'Today' or 'All Hands'

If i select this month then i get 0 returned. same if i select yesterday.

Your initial issue is fixed with this version: http://www.holdemmanager.com/downloads/Hm1.08Beta.exe

About the quote, can you check if your date + hour is correct on your computer.

ryverrat
03-10-2009, 11:37 AM
pc date is correct. It is set to UK time. Ive used HEM for the past 12 months and not has this problem before. This has only appeared on the hands from William Hill Ipoker.

If i select my hands that I have used on other sites everything is correct so this is 100% William Hill hand problem.

The difference between the two are the time format as shown above.

My other accounts have hands that are 03/09/09
the William Hill hands are 09/03/09

i am on version 1.08 beta 16

thanks

Al1
03-10-2009, 12:04 PM
Ok,

Isn't there an option to put the mm/dd/aaaa in William Hill Lobby?
If not, repost.

ryverrat
03-10-2009, 12:20 PM
see attached support conversation. no option to change date with William Hill Ipoker in the UK.

Al1
03-10-2009, 12:21 PM
see attached support conversation. no option to change date with William Hill Ipoker in the UK.

Ok, will see with Roy what he can do.

Rvg72
03-10-2009, 12:43 PM
We'll get that fixed

Roy

pellshek
03-10-2009, 01:58 PM
HAS William Hill MovED to Ipoker ALREADY?

ryverrat
03-10-2009, 04:47 PM
Support.. I have had another thought regarding the date issue.

after the 12th March will the hands imported all start having errors. as above the 13th March will read the 3rd of a 13th month.

Will there be a fix before then ?



and Pellshek yes they have. they have 2 sites i think. maybe they are also running the old network for a while.

number9
03-19-2009, 05:58 AM
Hi,

The willian hill ipoker import is not working for me (import errors), and I am using the new beta. What could be wrong??

BR,
Teemu

goodallalan
03-19-2009, 06:40 AM
Same here, just upgraded to latest beta. Guess its to do with the dates as ryverrat suggested?

Edit: I manually changed the date format in the xml file from DD/MM/YYYY to MM/DD/YYYY and it imported with no problems.

pellshek
03-19-2009, 01:31 PM
Same here, just upgraded to latest beta. Guess its to do with the dates as ryverrat suggested?

Edit: I manually changed the date format in the xml file from DD/MM/YYYY to MM/DD/YYYY and it imported with no problems.


How did you do that?

My WH hands are also not importing.

goodallalan
03-19-2009, 01:43 PM
How did you do that?

My WH hands are also not importing.

Open up XML file in Notepad, press Ctrl+H (Find & Replace) type 19/03/2009 in Find and 03/19/2009 in Replace, click replace all, save and voila! should import.

pellshek
03-19-2009, 01:53 PM
Ah, thanks Goodallalan. Seems quite laborious to do this for every XML file (I have 15 or 20 of them after playing only a few hundred hands today), so I might just wait till there is a longer-term fix.

I guess this also means HEM won't be able to process hands via auto-import?

Tnks.

goodallalan
03-19-2009, 02:00 PM
yep and no HUD =(

morny
03-19-2009, 02:10 PM
Escalated to Roy, hell respond asap

Talsac
03-19-2009, 09:24 PM
The problem is probably in the XML date header.

Will Hill adds "(UK):"

eg..

<startdate>(UK): 19/03/2009 12:26</startdate>

fish1000
03-20-2009, 04:55 AM
some extra info here. I have hands in my database that span the passt 3 days. All these hands only appear on graphs if i select 'Today' or 'All Hands'

If i select this month then i get 0 returned. same if i select yesterday.


I can confirm that i have this sorting problem too after reviewing sessions in HEM if i choose last 5 hours i get stats from sessions played several days ago. I Guess this has to do with the date problem as mentioned in this thread earlier.

pellshek
03-20-2009, 07:05 AM
Hi Morny,

I've just noticed in the HEM 2+2 thread that Roy yesterday recommended updating to 1.08 Beta 20 to try and fix this iP/WH date problem - is this the latest advice? I usually wait for the official releases but if the Beta might fix this error I'd do it.

If this isn't a solution, is this still a priority for Roy today? Sorry to be pushy, I know you are busy.

ryverrat
03-20-2009, 07:14 AM
tried it this morning. 1.08 beta 21 still not working with new migrated WH ipoker

fish1000
03-20-2009, 08:06 AM
tried it this morning. 1.08 beta 21 still not working with new migrated WH ipoker

Yes i can confim that my problems remains.

"in HEM if i choose last 5 hours i get stats from sessions played several days ago."

I have windows Vista SP 1 Hem 1.08 beta 21

morny
03-20-2009, 02:34 PM
Hi Roy is aware of the issue and working on it, keep an eye on the releases forum for a patch

C34FwT
03-24-2009, 05:50 AM
any idea on a time for the fix?

pellshek
03-24-2009, 09:07 AM
Bump for :(

morny
03-24-2009, 10:02 AM
Fixed in beta 22 which will be out soon, keep an eye on the releases forum, ill lock this up now since its a known issue that will be solved in the next beta