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Vectraat
03-07-2009, 04:46 PM
In the "Cash Games" "Sessions" tab "Only Show Marked Hands" right click "Copy selected hand histories to clipboard" isn't working. (iPoker) (anycall) it's spitting out gibberish.

In "Cash Games" Hands tab "View Selected Hand Histories" isn't working either.

I'm using a trial version. I do have the full version but I had to reformat and I'm still waiting to hear back about my key retrivial.

Not sure if that makes any difference though. A friend who's using HEM says his Copy to clipboard isn't working either.

I have no effective way to review my hands at the moment and would appreciate a response.

PatInTheHat
03-07-2009, 04:48 PM
I am also experiencing the same problem with Ipoker Hands. If I right click copy select ipoker hands to clipboard all I get is a mess of characters and symbols.

morny
03-07-2009, 04:49 PM
Can you update to this version http://www.holdemmanager.com/downloads/Hm1.08Beta.exe and if the problems persist then attach one of the original HH files i.e .xml

Vectraat
03-07-2009, 05:04 PM
Tried updating and still the same issues.
Here's an XML file.

Vectraat
03-08-2009, 08:22 PM
So any update Morny?

Vectraat
03-09-2009, 03:34 PM
I entered in my HEM product code and 10 minutes later "View Selected Hand Histories" along with "Copy Selected Hands to Clipboard" was working.

Then it just stopped working all of a sudden....

When I try to "Export Selected Hands to Hard Drive"

I get this message "An error occured: StartIndex cannot be less than zero. Parameter name: startindex"

I don't know what's going on here...

Tecahai
03-09-2009, 03:37 PM
You can select a hand and then view it.
Just copy it and put it through a hand converter.

Vectraat
03-09-2009, 06:11 PM
That function does not work for me.

morny
03-09-2009, 06:38 PM
Ive escalated this to Mike hell respond here asap

Vectraat
03-12-2009, 03:50 PM
So........

What's up...

Mike?

Mike chops
03-13-2009, 01:06 AM
Sorry this looks like a manager problem. I fwd it to Roy.

Vectraat
03-14-2009, 02:11 AM
Any word?

Rvg72
03-16-2009, 01:35 AM
Can you explain the issue again? Using the copy hand to clipboard copies the hand in its original format and with ipoker that happens to be an xml file that looks like gibberish so this isn't a bug. Use the "View Selected hand Histories" option to have HM convert it to a more readable format.

Roy

Vectraat
03-16-2009, 06:09 AM
"View Selected Hand Histories" Does not work for me.
"Copy Selected Hands To Clipboard" Does not work for me.

Ok I just tried reinstalling HEM but it didn't fix the problem either.