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Rusty Nails
05-17-2011, 11:19 PM
I'm having problems getting the pre-fetch option to work. I checked the 'Pre-fetch 1 hand' option and added the folder (RVGSoftware/Holdem Manager/Importing/HEM Data + Subfolders) to my auto import but HUD still doesn't activate 'til the 2nd hand.

HEM is updated to current version

Patvs
05-18-2011, 02:03 AM
On Full Tilt?
When you observe a table: the prefetch HUD is supposed to popup, when the current hand is completed.

Turn off live tracking.

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe 1.11.06g



http://faq.holdemmanager.com/questions/101/Full+Tilt+%26+Poker+Stars+Prefetch+Walkthrough+

http://faq.holdemmanager.com/questions/209/Site+Options


Setup the HUD pre-fetch on site options and make sure it points to the right folder. Manually add the pre-fetch folder to the auto import list.

Rusty Nails
05-18-2011, 04:22 PM
It's on pokerstars and that's exactly the steps I've done. HUD still doesn't show up 'til I've played a hand.

netsrak
05-19-2011, 04:25 AM
Please add screenshots of a table, the table manager, the site options->Stars and Please attach your holdemmanager.config file from C:\Program Files(X86)\RVG Software\Holdem Manager\Config folder (or something similar depending on your installation). It may be just called holdemmanager if you've extentions turned off.

Rusty Nails
05-19-2011, 02:01 PM
http://img815.imageshack.us/img815/1752/prefetch4.jpg

http://img217.imageshack.us/img217/5641/prefetch1.jpg

Patvs
05-19-2011, 09:20 PM
Can you delete one of the PokerStars import folders, so you'll only have one.

Also click "auto detect", which should add two more system folders HoldemManager needs.