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pokerjoel
03-06-2009, 09:24 AM
Hi my 15 day trial has just finished and i have just purchased the pro version of holdem manager.
Is there any way i can get my registration number sooner than having to wait 12 hours. Or do u have a number to continue my trial until i recieve my registration detailes. Thanks

morny
03-06-2009, 03:43 PM
As its processed manually we usually get to it much quicker than 12 hours, make sure you contact sales@holdemmanager.net to let him know the payment details, unfortunately the trial cannot be extended

dakota-xx
03-06-2009, 04:05 PM
I also just purchased HEM after using the trial version. I sent the email as instructed and it was returned to me as refused. I triple-checked and the email address I sent it to is correct: sales@holdemmanager.net.

Is there an alternate method of notifying you I can use?

Al1
03-06-2009, 04:07 PM
I also just purchased HEM after using the trial version. I sent the email as instructed and it was returned to me as refused. I triple-checked and the email address I sent it to is correct: sales@holdemmanager.net.

Is there an alternate method of notifying you I can use?

Weird. Try support@holdemmanager.net

dakota-xx
03-06-2009, 04:46 PM
Thank you - that one worked and I have already received my serial code.