Problems with Installing Holdem Manager with Kasperski 2011 and Vista

[gamer99999]

Hello,

i have a problem installing HM.

After trying it about 3 days now with use ofdifferent fores i still cant get it work.

I saw other people had the same problem but the fixing ideas didnt helped me.

Therefore i hope somebody could help me out.

I downloaded the combo installer with Postgres and HM.

After hitting install the following occured:

1. - Sorry could not install postgreSQL

- After hitting ok -> INstallation aborted. Setup was not completed successfully. -> cancel

Situation 1: After starting HM manager the following problem occurs:

- The following Error occured when trying to open the database: failed to establish a connection to 127.0.0.1

-> Database controllpanel pops up
There you can find Servername: 127.0.0.1 Loginname: Postgres Portnr: 5432 Loginname: postgres Password: postgrespass

After clicking on connect:

- A connection to postgres could not be made. Would you like holdemmanager attempt to start the service?

- After clicking yes. Holdemmanager was unable to start the service.

- After clicking yes: Holdemmanager has started the service. Please try again.

Final: : it doesnt work.



Any hints? Thank you guys many times in advance.

[fozzy71]

Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

Set exceptions in kaspersky:

http://faq.holdemmanager.com/questions/339/Software+Security+Problems+%28Firewall%29

http://faq.holdemmanager.com/questions/127/Using+Kaspersky+Internet+Security+2010%3F+


Disable UAC - Disable User Account Control (UAC) the Easy Way on Win 7 or Vista - How-To Geek (http://www.howtogeek.com/howto/windows-vista/disable-user-account-control-uac-the-easy-way-on-windows-vista/)

Restart your pc.


If your windows user name has any unique 'cyrillic characters' you will need to create a new windows user and install postgresql under that user. Then you can delete the windows user once it is working.

Create a new windows user in the Control Panel > User Accounts. Make sure it is an Administrator account and name it 'temporary'.

Log in to the new 'temporary' windows user account, and install postgresql using our combo installer:

*Please update to the latest version - http://rvgsoftware.fileburst.com/HmBetaUpdate.exe

1) Uninstall PostgreSQL from the Windows Control Panel.
2) Use our combo installer to reinstall PostgreSQL. Make sure you un-check Holdem Manager during installation. http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe

Once PostgreSQL has been installed successfully you can switch back to your normal windows user account and delete the 'temporary' user from the Control Panel > User Accounts.


If none of the steps above have helped, or pertained to your setup:

*Please update to the latest beta - http://rvgsoftware.fileburst.com/HmBetaUpdate.exe

1) Uninstall PostgreSQL from the Windows Control Panel.
2) Install PostgreSQL 8.3.9 from this link - http://www.holdemmanager.com/downloads/Postgres_8.3.9-v1.0.7.exe

Install it to a new folder like C:\PostgreSQL instead of the default path.


If the 8.3 installer above fails, try installing to the same new folder, but use 8.2:

1) Uninstall PostgreSQL from the Windows Control Panel.
2) run the command - start > programs > accessories > command prompt > right-click > run as administrator

net user postgres /delete
4) reboot.
5) Download and UnZip this file to a new folder. http://www.holdemmanager.com/downloads/postgresql-8.2.15-1.zip
6) Then run the postgresql-8.2.msi file and follow these instructions - http://faq.holdemmanager.com/questions/70/Reinstall+PostgreSQL