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un1bomber
03-01-2009, 01:46 PM
Hey,

After I auto import everything works ok, but when it comes to stats popping... it works perfectly fine for 1/2 the tables and for the other 1/2 it is either completely blank or completely zero hands for each person/ not picking up stats even though i have hands on them.. Now the wierd thing is that table manager is still picking up the hands but no stats are showing..i can even click on last pots and see the full HH's that just happend but stats are not showing up but on the tables with problems it will show table avg VP0 PFR0... the other tables are perfectly fine with those numbers... I have tried almost everything... updating HEM from 1.07 to 1.07.01 (still hesitant to try the beta until it is final release unless it will fix my problem 100%)

To be clear on this issue, I have used HEM for 8 months and have never had this sort of problem it just happend last night out of the blue.. Some help would be really appreciated here, I really can't play like this right now.. This is an image illustrating what is going on.

http://img172.imageshack.us/img172/2232/hemproblem.jpg

I know the picture is 'only' after 20 hands but even after i left it on all night lats night it had the same problem with 1000 hands

Comp specs if it helps are ... Q6600 with 8gb ram... running vista x64

Thanks a lot!!

un1bomber
03-01-2009, 01:51 PM
Also, I have tried

-closing FT client and reopening
-closing/reopening faulty tales
-closing table manager and relaunching hud
-restarting computer
-restarting HEM

morny
03-02-2009, 01:38 PM
Please try updating to http://www.holdemmanager.com/downloads/Hm1.08Beta.exe and see if it fixes the problem

un1bomber
03-02-2009, 09:54 PM
Morny,

I updated to that update and the problem has been continuing... although before the update instead of 50% tables not showing stats, only 20% didnt show stats, and now about 20% doesnt show stats after update... for the tables it doesnt work, it is just either completely blank, or the hud works with all blank zeros whilst continuing to show the previous pots as shown in my picture above (shows pots but table VP=0 and PFR=0, all stats=0)

morny
03-03-2009, 06:17 AM
Ok can you try one more thing

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/Hm1.08Beta.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

I need to see if the config file is causing it so make sure to test at step 8 and step 10

un1bomber
03-05-2009, 05:12 AM
Morny,

followed all steps.. same problems at both step 8 default config and step 10 with config folder replaced..

This is what it looked like at step 8

http://img5.imageshack.us/img5/2232/hemproblem.jpg

Although there was only 5 hands at the time of screenshot, I have let it run for 4+ hours before, same thing happening

Thanks

morny
03-05-2009, 03:55 PM
Hi Email me and well do a teamviewer session morny@holdemmanager.net and also link to this thread

un1bomber
03-05-2009, 04:58 PM
Email sent morny, let me know when you can do this...really need it

Thanks