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Arkham
02-28-2009, 11:10 PM
Hi, Your software is great, but I'm having issues with it.

1st. "Unable To Read Transport Connection..." I sometimes get this. Usually when I restart my computer it fixes it, but somewhere during my poker session when I refer to HEM the error arises again.

I've tried reinstalling HEM, doing what was advised in the FAQ: using services to start Postgresql, deleting postmaster, looking into Windows firewall to make sure it was off, disabling firewall and antivirus to make sure they weren't interfering with the connection.

2nd Sometimes, when I click between tabs under cash games I also get an unhandled exception error. Below are the details.

I tried reinstalling .net framework and this didn't help. Please help me fix these problem. Thanks.




See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.IO.BufferedStream.ReadByte()
at Npgsql.NpgsqlState.<ProcessBackendResponses_Ver_3>d__a.MoveNext()
at Npgsql.NpgsqlState.IterateThroughAllResponses(IEnu merable`1 ienum)
at Npgsql.NpgsqlConnectedState.Startup(NpgsqlConnecto r context)
at Npgsql.NpgsqlConnector.Open()
at Npgsql.NpgsqlConnectorPool.GetPooledConnector(Npgs qlConnection Connection)
at Npgsql.NpgsqlConnectorPool.RequestPooledConnectorI nternal(NpgsqlConnection Connection)
at Npgsql.NpgsqlConnectorPool.RequestPooledConnector( NpgsqlConnection Connection)
at Npgsql.NpgsqlConnectorPool.RequestConnector(Npgsql Connection Connection)
at Npgsql.NpgsqlConnection.Open()
at HoldemManager.Ӓ.ޛ()
at HoldemManager.Ӓ.ޓ()
at HoldemManager.ԍ.݈(String ܹ)
at HoldemManager.ԍ.݇(Object ԗ, TabStripTabChangingEventArgs Ԙ)
at DevComponents.DotNetBar.TabControl.InvokeSelectedT abChanging(TabStripTabChangingEventArgs e)
at DevComponents.DotNetBar.TabControl.ᒑ(Object ׹, TabStripTabChangingEventArgs ׺)
at DevComponents.DotNetBar.TabStrip.ᑞ(MouseEventArgs ׺)
at DevComponents.DotNetBar.TabStrip.OnMouseDown(Mouse EventArgs e)
at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at DevComponents.DotNetBar.TabStrip.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 1.6.0.0
Win32 Version: 1.6.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
DevComponents.DotNetBar2
Assembly Version: 7.7.0.0
Win32 Version: 7.7.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
HMClass
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HMClass.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
DeployLX.Licensing.v3
Assembly Version: 3.1.2000.0
Win32 Version: 3.1.2000.19262
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
Softelvdm.SftTreeNET
Assembly Version: 2.0.7.0
Win32 Version: 2.0.7.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
----------------------------------------
Softelvdm.Controls
Assembly Version: 1.0.0.10
Win32 Version: 1.0.0.10
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
----------------------------------------
Npgsql
Assembly Version: 1.98.4.0
Win32 Version: 1.98.4.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Mono.Security
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
----------------------------------------
ZedGraph
Assembly Version: 5.1.4.31904
Win32 Version: 5.1.4.31904
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
----------------------------------------
Microsoft.mshtml
Assembly Version: 7.0.3300.0
Win32 Version: 7.0.3300.0
CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

morny
03-01-2009, 10:00 AM
You need to follow the FAQ exactly and it will solve the problem, if you only disable the firewall instead of uninstalling it or only half do a step it wont work and will take much longer as youll need to redo it from the start so follow every step exactly

Arkham
03-01-2009, 02:20 PM
You're right. I redid it and HEM has been working as it should ever since.
One more question. I couldn't get Postgresql to start, I still get the "The service started and stopped" message but as I said HEM is working. Could this still be potentially problematic?

morny
03-02-2009, 01:07 PM
You shouldnt get that message when its working but if it continues let me know