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v3rc3tt1
05-11-2011, 11:22 AM
Hello,
After some of the latest updates on ftp software the hud stats for the new players remain zero and is not updated. The hands are saved tho. I have no problem with regular tables.

v3rc3tt1
05-11-2011, 06:39 PM
...

Patvs
05-11-2011, 07:19 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

If you enable the pre-fetch option the Rush HUD should work.

http://faq.holdemmanager.com/questions/101/Full+Tilt+%26+Poker+Stars+Prefetch+Walkthrough+

http://faq.holdemmanager.com/questions/209/Site+Options


Setup the HUD pre-fetch on site options and make sure it points to the right folder.
Manually add the pre-fetch folder to the auto import list.

v3rc3tt1
05-12-2011, 11:36 AM
did both but still shows zeros for most of the plrs and it's not updating

Patvs
05-12-2011, 12:33 PM
Try creating a new database and reimport your archive folder, C:/HMArchive.

Which SQL version are you using?

---

Are you using any hud options--> additional HUD filters?

v3rc3tt1
05-12-2011, 12:36 PM
i'm using these filters - include hands from other limits
mix ftp rush and nonrush stats
18 months old
how do i see the sql version?

v3rc3tt1
05-12-2011, 12:42 PM
just created new db opened some rush tables and still hud not updating
i''m using postgresql 8.4

Patvs
05-12-2011, 01:17 PM
Can you see the HUD stats when you replay a RUSH hand in the replayer?

Also try it with "mix ftp rush and nonrush stats" turned off.

And update SQL 8.4 to the latest version: 8.4.8 Download PostgreSQL | EnterpriseDB (http://www.enterprisedb.com/products-services-training/pgdownload)

v3rc3tt1
05-12-2011, 01:26 PM
yes i can see the hud stats in the replayer

v3rc3tt1
05-12-2011, 01:34 PM
turned off the option and updated to 8.4.8
no change

kevin2001
05-12-2011, 01:38 PM
hi, i have the same problem. i also have already upgraded to 8.4.8 and still the same problem

v3rc3tt1
05-12-2011, 01:43 PM
btw I think I already noticed that I hav ethe same problem on my notebook where i'm running older versions of hem/postgresql

Patvs
05-12-2011, 01:50 PM
Rightclick on the table in TableManager when you play:
is the correct HUD configuration assigned to the table...


Go to the hud options--> player preferences--> use for tab to make sure there are no overlapping/conflicting settings between the HUD configurations.



You're not using a #players filters (at the additional HUD filters screen?)
Change the 6: 7-10 to
6: 6-10

v3rc3tt1
05-12-2011, 02:03 PM
everything is set correctly but still not working

Patvs
05-12-2011, 08:56 PM
Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.