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Helder1985
05-10-2011, 06:55 PM
i-m having some problems with new pokerstars structure sitandgos... the results are not being correctly calculate...
please take a look at this screenshot
as you can see from the picture the correct money result should be about 30dol.... but holdem manager give me 53dol which is impossible
the sit go is 6max, buy in 5.21, 1º 19.50 and 2º 10.50
please verify this situation
Attachement

Patvs
05-10-2011, 08:29 PM
We're aware of this bug. Someone already sent us some handhistories, so it should be fixed in a future update.

When fixed, you'll be requires to reimport the hands (and summary files) into a NEW database.

Also make sure PokerStars saves your summaries: Read the tournament summary section @ http://faq.holdemmanager.com/questions/6/PokerStarsSetup

Helder1985
05-12-2011, 04:58 AM
Already there is a new update to resolve this issue?

netsrak
05-12-2011, 09:31 AM
Its in the queue but we can't give you any ETA for the fix.

Helder1985
05-18-2011, 06:15 AM
Hi,

Still unable to solve this problem?
I do not understand how there are more people to complain.
I bought the holdem and now does not help me at all. I only play the new hyper turbos at 5:16 pokerstars and never bankrrol is correct in holdem.

Thank you

Sarek
05-18-2011, 06:44 AM
We don't say we are unable to solve this. But but we have many other bugs that were higher priority (especially considering recent developments), that we are working in addition to this issue. Everyone wishes we could fix their bug immediately but that simply isn't possible most of the time. New bugs have to be worked into already planned development time and cause more delays, then we have to test, and test again.

Helder1985
05-24-2011, 11:34 AM
It was just to inform you that the hyper turbos sit gos Poker Stars are now $ 7, despite this change in the error bankrrol continues.

Helder1985
06-14-2011, 12:45 PM
there are news on this?

Patvs
06-14-2011, 06:47 PM
Try: http://forums.holdemmanager.com/releases/82571-1-11-07-pre-release.html