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View Full Version : HUD not working on Absolute POKER / AP / Cereus today



lusop
02-26-2009, 07:50 AM
There was an update on Absolute poker and HM can import the hands propperly but table manager can "read" the tables (they appear on the list but all data is 0) and HUD is not even appearing.

Any solution? Is anyone having the same problem?

Thanks!

ez2cy
02-26-2009, 08:13 AM
Yes, having the same problem. Just did the upgrade to AP's software, HEM is gathering hands, but no stats showing up on tables. Worked fine yesterday before the upgrade.

Green Clubsz
02-26-2009, 08:57 AM
I'm having the same problem since the update! Need help.

lowbie
02-26-2009, 09:15 AM
same here
always the same with AP..

coppmp30
02-26-2009, 11:33 AM
Same Here Hud not working on AP/UB.. does anyone know if there is a patch to fix this problem. I feel like i'm on Tilt w/out my HUD...lol

mksmipalla
02-26-2009, 11:43 AM
They said they know about the problem and will have a patch out asap.

Rvg72
02-26-2009, 12:21 PM
Hi, we will have this corrected as soon as possible.

Thanks,
Roy

Mike chops
02-26-2009, 01:21 PM
Thanks for letting us know. This seemed to work on cash and an SNG. Not sure if Absolute has language options but if you are playing sngs you may need to switch to English. We will try to get a proper release with this HUD soon. For now, just extract it into the holdem manager folder over the current HUD.

EDIT:

Please download update from http://www.holdemmanager.com/downloads/Hm1.08Beta.exe

coppmp30
02-26-2009, 01:35 PM
just tried this, for some reason it's still not working for me. is it working for anyone else ?

asubobbo
02-26-2009, 01:36 PM
Thanks for letting us know. This seemed to work on cash and an SNG. Not sure if Absolute has language options but if you are playing sngs you may need to switch to English. We will try to get a proper release with this HUD soon. For now, just extract it into the holdem manager folder over the current HUD.

When I did this, a popup appears saying "Couldn't find image\smallicons.png" and then it still doesn't work.

Any ideas?

Rvg72
02-26-2009, 01:37 PM
I tried and the update does fix it for me on UB at least

Roy

lusop
02-26-2009, 01:40 PM
It doesn't work for me... Now, the table manager doesn't even get opened.

I try with relaunch hud and restarting auto import but nothing...

Mine one is on absolute

Mike chops
02-26-2009, 01:40 PM
just tried this, for some reason it's still not working for me. is it working for anyone else ?

It is working for me and Roy.

Please post a screenhot of the following.

The table manager.
The table itself.
The contents of ...holdem manager\importing\hud data

ez2cy
02-26-2009, 01:43 PM
Don't know if it works on AP or not. When trying to open the zip I get "This application has failed to start because mousehook.dll was not found".

Rvg72
02-26-2009, 01:43 PM
It doesn't work for me... Now, the table manager doesn't even get opened.

I try with relaunch hud and restarting auto import but nothing...

Probably a security thing because you copied over an exe - I got some Vista prompt making sure I wanted to allow it to run.

Roy

Rvg72
02-26-2009, 01:44 PM
Don't know if it works on AP or not. When trying to open the zip I get "This application has failed to start because mousehook.dll was not found".

You need to copy the hmhud.exe to the Holdem Manager folder nad make sure HM is off first. I'll package up a new setup file to make this easier

Roy

asubobbo
02-26-2009, 01:44 PM
Yeah, I am on AP and the table manager won't open since I am getting the message "Couldn't find image\smallicons.png"

Mike chops
02-26-2009, 01:44 PM
When I did this, a popup appears saying "Couldn't find image\smallicons.png" and then it still doesn't work.

Any ideas?

You'll probably have to ge tthe latest beta.

http://www.holdemmanager.com/downloads/Hm1.08Beta.exe

and then copy the patch over that.

Rvg72
02-26-2009, 01:48 PM
I'm going to package up a full setup - just hold on about 10 minutes or so

lusop
02-26-2009, 01:48 PM
It is working for me and Roy.

Please post a screenhot of the following.

The table manager.
The table itself.
The contents of ...holdem manager\importing\hud data

For me:

The table manager doesn't even appear anymore since I applied your patch
The table itself is exactly as it is when you're not running HM
The contents of... http://img204.imageshack.us/my.php?image=contents.png

lusop
02-26-2009, 01:49 PM
Probably a security thing because you copied over an exe - I got some Vista prompt making sure I wanted to allow it to run.

Roy

No way, I'm using XP

asubobbo
02-26-2009, 01:50 PM
You'll probably have to ge tthe latest beta.

http://www.holdemmanager.com/downloads/Hm1.08Beta.exe

and then copy the patch over that.

worked for me. thanks!

Rvg72
02-26-2009, 01:52 PM
This update assumed you were already running the latest 1.08 beta releases so some files might be missing. We'll have a full setup in a few minutes or you can download the last beta and then update the hmhud.exe

lusop
02-26-2009, 01:53 PM
This update assumed you were already running the latest 1.08 beta releases so some files might be missing. We'll have a full setup in a few minutes

great. Thanks :-D

lusop
02-26-2009, 02:10 PM
yes, beta is already working on AP.

THX!!!

Rvg72
02-26-2009, 02:12 PM
http://www.holdemmanager.com/downloads/Hm1.08Beta.exe is now updated

Roy

lowbie
02-26-2009, 02:15 PM
thanks for your quick help
but it still cannot open the table manager after this update
error message:
couldnt find image/smallicons.png

(i play on AP and i am using win XP)

edit:
i created a random png image and called it smallicons in the image folder
now everything works fine for me

mksmipalla
02-26-2009, 02:22 PM
Thanks for the quick work Roy !

JJP
02-26-2009, 02:44 PM
I tried and the update does fix it for me on UB at least

Roy

Hmm ... I am not sure I am too happy with using a beta on my real cash games.

How sure can I be that it won't make some serious mistakes and cost me alot of money?

JJP
02-26-2009, 03:06 PM
Meh ... I guess I am unable to use it at all without upgrading so I d/loaded it.
Seems to be working, and looks the same to me.


And after like 8 months of asking .... still no 'Call3B' percent stat in the new release so will need to calculate '100 - 4B - F3B' on ever single table every single time I have a possible 3bet situation...
Very gay considering how insanely easy it would have been to implement.

ez2cy
02-26-2009, 03:27 PM
Working fine, thank you

Ceddd07
02-26-2009, 03:41 PM
Everything is working fine now!
Thanks for your rapidity!

Rvg72
02-26-2009, 04:06 PM
Hmm ... I am not sure I am too happy with using a beta on my real cash games.

How sure can I be that it won't make some serious mistakes and cost me alot of money?

This Beta is close to release and has a ton of new functionality - it should be fine for you

Roy

Kakitee
02-26-2009, 07:55 PM
my Hud still doesn't work after installing the updates. everything runs smoothly, just no hud.

- this is on AP fwiw.

jaketo1080
02-27-2009, 12:15 AM
Still not working. When I try to open HEM a warning message now comes up saying error: 0x8000FFFF and the description is: catastrophic failure

Kakitee
02-27-2009, 12:26 AM
Still not working. When I try to open HEM a warning message now comes up saying error: 0x8000FFFF and the description is: catastrophic failure

awesome

LuvTTs
02-27-2009, 06:36 AM
I'm getting the same catastrophic failure msg.......

ryverrat
02-27-2009, 06:51 AM
http://www.holdemmanager.com/downloads/Hm1.08Beta.exe is now updated

Roy



This worked for me. Appreciate the fast response. Thanks

LuvTTs
02-27-2009, 10:46 AM
is anyone looking at this? I've gone from not having a HUD on AP, to not being able to open HEM at all since downloading the beta...


The exact message I'm getting on trying to open HEM is:

Xenocode Virtual Appliance Runtime

This application has encountered an error: 0x8000FFFF, with following description:

Catastrophic failure

Please contact the publisher of this application for more information

jaketo1080
02-27-2009, 11:44 AM
is anyone looking at this? I've gone from not having a HUD on AP, to not being able to open HEM at all since downloading the beta...


The exact message I'm getting on trying to open HEM is:

Xenocode Virtual Appliance Runtime

This application has encountered an error: 0x8000FFFF, with following description:

Catastrophic failure

Please contact the publisher of this application for more information

Yes, I know. I got the same thing and it's extremely annoying. I even erased the download that Roy linked to us and it still wont even open with that message.

zachvac
02-27-2009, 09:25 PM
on UB, this works at least to get the HUD on my screen, but the stats start at the bottom and I am unable to move them vertically at all. I can slide them all side to side but they won't go up to be near where the seats actually are.

cvnpoka
02-28-2009, 12:57 AM
on UB, this works at least to get the HUD on my screen, but the stats start at the bottom and I am unable to move them vertically at all. I can slide them all side to side but they won't go up to be near where the seats actually are.

i am having this same problem on absolute. the stats are on the screen but they are confined to a small area on the bottom left of the table. i am unable to move them to the proper spot. they move, but not very far.

morny
02-28-2009, 03:02 PM
Stats only displaying on the bottom of the screen with Beta 14 is a known issue thats been worked on and there should be a fix soon

Mike chops
02-28-2009, 03:30 PM
We'll get this out as a release later. It should fix the stats in the chat window problems.

czar17
02-28-2009, 10:01 PM
there is an error when i try to run this. it says mousehook.dll not found. i have vista.

Rockkiller
03-01-2009, 05:08 AM
We'll get this out as a release later. It should fix the stats in the chat window problems.

Thanks, this file has helped fix the problem!

denker
03-01-2009, 10:47 AM
there is an error when i try to run this. it says mousehook.dll not found. i have vista.

+1. But I have XP SP3

morny
03-01-2009, 10:55 AM
Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/Hm1.08Beta.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

Then follow mikes instructions again

ez2cy
03-01-2009, 11:05 AM
The unistalling HEM, saving the Config file, re installing etc. Is that the fix for the stats in the chat box problem?

mksmipalla
03-01-2009, 05:20 PM
I have beta 13 and replaced thehmhud file that mike put out. this fiexed the hud problem unless you open more the 5 tables. 4 of the tables the hud is fine and on 2 of them the stats stay in the chat box?

MarKe
03-01-2009, 05:25 PM
Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/Hm1.08Beta.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

Then follow mikes instructions again

Me too my HUD is only displaying stats in the chatbox.
I did all theses things and again, I run into the same mousehook.dll was not found problem when installing the hmhud file that Mike posted


I play on Absolute, I have Vista. Plz help, I need my HUD

czar17
03-02-2009, 01:14 AM
i did this also....same error msg.

Chapline3
03-02-2009, 01:24 AM
Same results for me, got the error message and the stats are in the chat box.

morny
03-02-2009, 01:54 PM
Please try this version http://www.holdemmanager.com/downloads/Hm1.08Beta.exe

MarKe
03-02-2009, 02:33 PM
Please try this version http://www.holdemmanager.com/downloads/Hm1.08Beta.exe

Ty very much, u made my day