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View Full Version : HUD isnt working for UltimateBet 2/26/09


benstunner
02-26-2009, 04:27 AM
My HUD was working fine earlier and I decided to take a break and re-boot.

Upon re-booting UltimateBet updated their software. Since the update - the HUD for HEM is no longer working for UltimateBet.

Hands are importing.

I talked to another UB regular and he is having the same problem that I am having
BlueH
02-26-2009, 04:55 AM
me 2
TURKEY
02-26-2009, 05:13 AM
I am having the same problem on UB (CERUS). Worked a couple of hours ago.
tony39
02-26-2009, 05:27 AM
I have the same issue (Absolute), since the latest Cereus update. Hands are importing fine, but no HUD stats.
heiliger
02-26-2009, 06:04 AM
patch, please
jockebock
02-26-2009, 11:07 AM
same here :mad:
mksmipalla
02-26-2009, 11:20 AM
Yup. worked fine lastnite. I hope this is fixed quickly!
benstunner
02-26-2009, 05:24 PM
Any word on when this is going to be fixed?
benstunner
02-26-2009, 05:28 PM
http://www.holdemmanager.com/downloads/Hm1.08Beta.exe i dld that and before it installed it says that the HUD is now fixed for UB
tomveil
02-26-2009, 06:22 PM
Confirmed this works.
greg5
02-26-2009, 07:10 PM
I tried patch and it's still not showing any stats!
Not sure how you got it to work, what am I missing?
tomveil
02-26-2009, 07:17 PM
I tried patch and it's still not showing any stats!
Not sure how you got it to work, what am I missing?

I didn't have to do anything. It updated the program automatically when I opened it and it worked.
all4brayden2
02-26-2009, 07:27 PM
i did this and now my hm reports catastriphic failure!!!what now?
greg5
02-26-2009, 07:35 PM
It's working at the cash tables,
Not working on MTT's.
all4brayden2
02-26-2009, 07:58 PM
so i cant even open up hm. what can i do? who can i talk to? HELP PLEASE
TURKEY
02-26-2009, 08:22 PM
Hud is working on CERUS for me since I installed the patch. I am a little disappointed as I did well and enjoyed playing $50 and $100NL last night and the hotshots were HUDless and didn't have any stats on me.
TURKEY
02-27-2009, 02:01 AM
Sorry I jumped the gun in my post. The HUD is working for me at cash tables and not displaying at all at SNGs.
LuvTTs
02-27-2009, 01:47 PM
I also have the catastrophic error message and can't open HEM at all since downloading the beta.....is someone looking into this?
fabio
02-27-2009, 02:22 PM
so i cant even open up hm. what can i do? who can i talk to? HELP PLEASE

I also have the catastrophic error message and can't open HEM at all since downloading the beta.....is someone looking into this?

Does it work again when you guys revert back to this version? http://www.holdemmanager.com/downloads/HmUpdate.exe



Sorry I jumped the gun in my post. The HUD is working for me at cash tables and not displaying at all at SNGs.

Are the SNGs listed in the table manager?
greg5
02-27-2009, 02:34 PM
MTT's and SNG's are not listed in the table manager.
LuvTTs
02-27-2009, 03:32 PM
Does it work again when you guys revert back to this version? http://www.holdemmanager.com/downloads/HmUpdate.exe


Tried reverting to that and I'm still getting the same error message
Cbass
02-27-2009, 04:23 PM
asked already in another post... sorry for my impatience, but I am clueless, would like to get this working and hope not to run into any of the above issues...

save --> open --> run

correct so far? once it runs, does it automatically replace my version of HEM? or is it an add-on or something?

Does it matter if HEM is open and running or should it be closed?

Thanks
LuvTTs
02-28-2009, 06:49 AM
Fabio

I've also tried completely uninstalling and then reinstalling 1.07 and am getting the same catastrophic error message.

I'm clueless what to do now - please help!!

Let me know if you need any ssystem datails or anything....
morny
02-28-2009, 01:56 PM
The catastrophic error is usually caused when HM isnt installed properly.

Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/Hm1.08Beta.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

p.s HM must be closed down when doing this
LuvTTs
03-01-2009, 02:39 PM
The catastrophic error is usually caused when HM isnt installed properly.

Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/Hm1.08Beta.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

p.s HM must be closed down when doing this

I've tried this, but after the reinstall I get the same catastrophic error message and am still completely unable to open Hem.....
benstunner
03-02-2009, 01:09 AM
mttsand sit n gos wont load in table manager for me either
morny
03-02-2009, 01:24 PM
The catastophic error is due to not installing correctly, make sure HM is closed down and follow those again, this beta version has the UB problem fully fixed now http://www.holdemmanager.com/downloads/Hm1.08Beta.exe
selder1
03-02-2009, 03:57 PM
UGH. I followed your directions exactly and this is still not working. UB is creating the HH in the HandHistory/(screen name) folder, but HM is not doing anything. This tilted the hell out of me this morning since I had to transfer 7 tables to my laptop to restart my pc, transfer back, and then see it's still not working!!!!!
selder1
03-02-2009, 04:54 PM
UGH. I followed your directions exactly and this is still not working. UB is creating the HH in the HandHistory/(screen name) folder, but HM is not doing anything. This tilted the hell out of me this morning since I had to transfer 7 tables to my laptop to restart my pc, transfer back, and then see it's still not working!!!!!

Started working randomly, 100 hands into my UB tourney... pls disregard my rant