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Uncle Txuk
05-06-2011, 02:22 PM
Hi!

Yesterday, about 24 hours ago, I finished formating my PC and re-installing everything, HM included. Since them, till two hours ago, I was able to use it correctly, without any problems.

Now, I have just tried to use it once more, but it happenned an error. I remember other times this error occurred some months ago, it was a question of rebooting the system. But now this doesn't seem to fix the problem.

The error is the following:

"The following error occurred when trying to open the databse: Failed to establish a connection to '127.0.0.1'

Could you help me, please?

Thank you very much.

Uncle Txuk
05-06-2011, 02:50 PM
The only one change I think to remember that it happened since the last time I used it correctly is that a Windows 7 Update was installed after my PC last turn off. (Probably it is the latest Windows 7 Update availabel, I suppose, but I don't know).

fozzy71
05-06-2011, 07:46 PM
This is usually a firewall or windows update issue.

Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

The secondary logon service is a standard windows service which is available on every windows computer. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services > secondary logon > right-click > start AND right-click > properties > startup type: automatic.

First try to reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

*If UAC is enabled you have to Right-Click > Run As Administrator when you Start/Stop the service.

If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://faq.holdemmanager.com/questions/275/Windows+Firewall+%7B47%7D+Defender+Problems

Please try following these FAQs, step by step:

1) http://faq.holdemmanager.com/questions/91/Can't+Connect+%7B47%7D+Failed+to+Start+PostgreSQL+
2) reinstall the same version of postgresql, using the same \data folder - http://faq.holdemmanager.com/questions/71/Reinstall+PostgreSQL+Preserving+Old+Database
3) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands using these instructions

1) Uninstall PostgreSQL from the Windows Control Panel.
2) Use our combo installer to reinstall PostgreSQL. Make sure you un-check Holdem Manager during installation. http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe

If that installer fails to install PostgreSQL, please reinstall PostgreSQL using the following instructions:
A) Start > Programs > Accessories > Command Prompt > Right-Click > Run As Administrator

net user postgres /delete
B) Reboot.
C) Try installing this version of PostgreSQL - http://www.holdemmanager.com/downloads/Postgres_8.3.9-v1.0.7.exe