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voin_bg
05-06-2011, 06:52 AM
I dont have HUD for tournaments when I play in entraction.Please help me:confused:

fozzy71
05-06-2011, 08:29 AM
I dont have HUD for tournaments when I play in entraction.Please help me:confused:

This bug should be solved in our latest update. Please update to the latest release - http://www.holdemmanager.com/Downloads/HmUpdate.exe

If that doesn't help, try/answer the following:

Which Operating System, Firewall, and Anti-Virus are you using?

Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.


Try the table finder - http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Left-click and drag the red X to that table window

Click OK


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

voin_bg
05-09-2011, 04:07 PM
I installed latest version and played a satellite for a live event yesterday.HUD was working fine but sadly at the middle of the tournament it disappeared.I tried using the table finder but didn't work.Restarted HEM - no good.Thank god I managed to win a package.
I am using W7 and have no anti-virus and no firewall.

Patvs
05-09-2011, 07:22 PM
Which SQL version are you using?


For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for those files, even if the firewall is turned off.